Demo

Care Management Social Worker

Onslow County, NC
Jacksonville, NC Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Salary : $60,486.40 - $78,624.00 Annually

Location : Jacksonville, NC

Job Type : Full-Time

Job Number : Feb 2025 5182-40059

Department : Health Department

Opening Date : 02 / 10 / 2025

Closing Date : 2 / 20 / 2025 11 : 59 PM Eastern

Job Description

Performs professional work providing social work services to clients in the Health Department, specifically related to maternal care, and related work as apparent or assigned. Work is performed under the moderate supervision of the Human Services Coordinator.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Care Management for High-Risk Pregnancies (CMHRP) is outcome-focused, with an emphasis on improving birth outcomes through reducing the rate of preterm and low birthweight births and monitors the pregnant Medicaid beneficiary population and prenatal service delivery system using data. CMHRP applies systems and information to improve care and assists members in becoming engaged in a collaborative process designed to manage medical, social and behavioral health conditions more effectively.

Care managers provide a variety of services in the form of population management and direct care management, as integral members of the maternity care team. Once identified and actively receiving CMHRP services, members must have clear documentation of a Comprehensive Needs Assessment-OB, interactions, care plan and goal(s) and other Care Management for High-Risk Pregnancies activities. Specifically, CMHRP activities done with or on behalf of members are recorded as interactions, including outreach to members to engage them in care management.

Position Responsibilities

Domain 1 : Data Analytics and Assessment

  • Collect, analyze, and manage the information gathered during the assessment process to determine whether the member meets the target population description and to determine the need for and the level of service to be provided.
  • Identify and describe factors that affect the health of the target population.
  • Access, collect and evaluate quantitative and qualitative data using various methods and tools to monitor outcomes and positively impact performance measures.

Domain 3 : Communication Skills

  • Facilitate communication among individuals, groups, and organizations.
  • Utilize motivational interviewing skills to guide members in developing patient-centered goals with individualized interventions that move the member toward optimal health and wellbeing.
  • Educate member on diagnosed conditions, psychosocial needs, and community resources to positively influence behavior and improve health while encouraging self-management through materials that meet literacy standards.
  • Domain 4 : Health Equity Skills

  • Apply principles of ethics, diversity, equity, inclusion, and justice.
  • Engage in continuous self-reflection and identify how biases influence policies, programs, and services. Recognize the diversity of individuals and populations.
  • Engage in professional development to stay current in evidence-based practices.
  • Domain 6 : Public Health Sciences

  • Identify public health programs and community organizations with authority to address specific health needs of the target population.
  • Apply public health sciences in delivering the 10 Essential Public Health Services.
  • Advocate for patient health and wellbeing by recognizing the diversity of individuals and involving the individual in the decision-making process through a patient-centered & collaborative partnership.
  • Coordinate care across care team members and maintain regular communication to improve member's care and ensure public health services are provided in a coordinated effort that does not duplicate services.
  • Contribute to the development of organizational strategic plan for continuous improvement.
  • Domain 8 : Leadership and Systems Thinking Skills

  • Achieve program goals in accordance with program guidelines, including condition-specific pathways, utilizing those interventions that are most effective in engaging members, meeting their needs, and achieving care plan goals.
  • Apply critical thinking in the decision-making of services to evaluate, identify and address medical and non- medical drivers of health.
  • Perform assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteers.
  • Perform other duties as assigned.
  • Qualifications

    Considerable knowledge of social work principles, techniques, and practices and their application to individual casework group work and community problems. Knowledge of the psychosocial, socioeconomic, and behavioral problems and their treatment. Knowledge of governmental and private organizations and community resources. Knowledge of laws, regulations and policies which govern the program. General knowledge of medical terminology, disease processes and their treatment are required in certain programs or settings. Skill in establishing rapport with a client and applying techniques of assessing psychosocial. Behavioral, and psychological aspects of client's problem. Ability to establish and maintain effective working relationships with administrative superior members of caseload and their families, and with civics medical, social, and religious organizations. Ability to train or instruct lower-level social workers, students, or interns. Ability to express ideas clearly and concisely and to plan and execute work.

    Ability to operate a personal computer, standard office productivity software and proficiency with the technologies required to perform care management functions. A high level of professionalism and possess appropriate skills needed to work effectively with the target population at high risk for adverse health outcomes. Ability to effectively communicate with families and providers. Critical thinking skills, clinical judgment, and problem-solving abilities.

    Education, Experience, and Special Requirements

    Bachelor's degree of Social Work (BSW, BA in SW, or BS in SW) or Master of Social Work (MSW, MA in SW, or MS in SW) from a Council on Social Work Education (CSWE) accredited social work degree program.

    Special Requirements :

    Must possess a valid driver's license.

    Salary will be determined based on qualifications, internal equity, budget, and market considerations.

    Regular Onslow County employees have the ability to participate in a wide array of employee benefits including :

    Health Insurance

    Health Insurance is provided by BlueCross BlueShield of North Carolina and covers a wide variety of healthcare services.

    Dental Insurance

    Dental insurance is provided by MetLife to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults.

    Vision Insurance

    Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames / lenses) and an annual eye exam.

    North Carolina Local Governmental Employees' Retirement System

    Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.

    NC401k

    The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%.

    Vacation Leave

    Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases.

    Sick Leave

    Regular full-time employees earn 12 days of sick leave per year.

    Paid Holidays

    County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary.

    Teladoc Mental Health Services

    The County provides Teladoc Mental Health Services to help employees and their families with personal, family and job-related problems such as depression, and substance abuse concerns.

    Supplemental Benefits

    County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans.

    For more information, please visit and click on the Benefits tab.

    Which of the following best describes your highest level of completed education?

  • Bachelors Degree in Social Work
  • Masters Degree in Social Work
  • Doctorate in Social Work
  • None of the above
  • Do you possess a valid driver's license?

    How much experience do you have in social work?

  • No experience
  • Less than 6 months
  • 6 months to 2 years
  • 2 years to 5 years
  • 6 years or more
  • Have you uploaded your final transcript showing the date that your degree was awarded and any required certificates or licenses? This must be done even if you are a current employee or we have received it with a previous application.

    Based on your review of the position requirements, are you able to perform the position duties with or without reasonable accommodation?

    Required Question

    Salary : $60,486 - $78,624

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