Privacy Specialist

Job Description

Are you an individual with a track record of sustaining, monitoring, and improving a comprehensive privacy program in a complex healthcare environment? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.

Take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 9,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.

Reporting to the Manager, Privacy, the Privacy Specialist is responsible for providing operational support and assistance with all aspects of privacy in accordance with legislative and regulatory requirements, Information and Privacy Commissioner decisions and guidance documents, organizational policies and procedures and best practices.

What will you do?

• Acts as a contact (internal and external) for matters related to privacy, including questions and complaints.
• Identifies internal and external training and awareness opportunities and suggests strategies to meet stakeholder learning needs.
• Assists with content and delivery of privacy-related training and orientation.
• Tracks privacy-related training and awareness activities and confidentiality agreement review
• Conducts privacy audits within relevant databases and escalates concerns to the Privacy Lead and/or Manager.
• Assists with investigating alleged and actual privacy breaches, summarizes findings, logs details and escalates to the manager.  Provides guidance to staff with respect to patient notification as required.
• Analyzes root causes of privacy breaches and recommends mitigations,
• Assists with preparing reports for the Information and Privacy Commissioner.
• Participates with Privacy Impact Assessments including development, risk analysis and final reviews. 
• Participates in the development, review and/or amendment of relevant policies and procedures to ensure these meet organizational needs and professional standards.
• Assists in lifecycle management of business records.

What must you have?

• Post-secondary education with specialization in health information management, information management, social sciences or a related discipline is preferred
• Professional certification in Access and Privacy is considered an asset
• Minimum of one year of professional experience working in a health-care setting
• Experience working with databases which contain personal health information and/or personal information.
• Current knowledge of applicable Federal and Provincial privacy legislation (including but not limited to PHIPA) and awareness of how these are applied within the health care sector
• Knowledge and experience conducting privacy audits
• Strong organizational and time management skills
• Excellent written and verbal communication skills with the ability to present complex legal language to various levels of audience
• Ability to perform effectively independently as well as in collaborative teams
• High competency in using Microsoft Word, Excel, PowerPoint.
• Ability to maintain confidentiality and exercise good judgment/discretion
• Strong analytical skills to investigate privacy breaches and/or patient privacy complaints.
• Strong aptitude for analysis and interpretation of privacy data
• Knowledge of information and data flows throughout the organization (e.g., what is collected, used, disclosed, retained and protected).
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge? 

• Knowledge of the roles, responsibilities and accountabilities within Ontario’s home and community care sector
• Experience working in the Client Health Related Information System (CHRIS) within a Health Record Admin and/or Health Records Restricted Admin role
• Ability to speak French or another language

What do we offer? 

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

• Attractive comprehensive compensation packages and benefits​
• Valuable development opportunities​
• Membership in a world class defined benefit pension plan​
• Hybrid work model (subject to change)
• Flexible work location - this position can be located at any of the Ontario Health atHome offices
• Salary - $67,765 to $80,915

Who are we?

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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Salary : $67,765 - $80,915