What are the responsibilities and job description for the Product Business Analyst position at Ontellus?
JOB SUMMARY
As a Product Business Analyst, you will play a crucial role in shaping the future of our products by analyzing market trends, customer needs, and product performance. Your insights and recommendations will drive our product strategy, ensuring that we deliver high-quality, market-leading products that meet the needs of our customers.
ESSENTIAL RESPONSIBILITIES
- Maintain or update business intelligence tools, databases, dashboards, systems, or methods
- Create or update user documentation that supports system functionality
- Market Research: Conduct thorough market research to understand industry trends, competitive landscape, and customer needs. Perform market canvassing amongst industry
- Data Analysis: Analyze product performance data, customer feedback, and other relevant metrics to identify areas for improvement
- Reporting: Prepare detailed reports and presentations on product performance, including key insights and actionable recommendations
- Collaboration: Work closely with cross functional internal stakeholder to ensure that product decisions are data-driven and aligned with company goals
- Product Strategy: Support the development of product strategies and roadmaps by providing data and analysis that inform decision-making
- Customer Insights: Gather and analyze customer feedback to identify pain points, preferences, and opportunities for new features or enhancements
- Continuous Improvement: Continuously monitor and evaluate product viability, performance, identifying opportunities for optimization and growth
- Other duties as assigned
JOB REQUIREMENTS
- Education: Bachelor’s degree in Business, Finance, or a related field
- Experience: 5-7 years of experience in product analysis, market research, or a related role in the tech or software industry
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and provide meaningful insights
- Technical Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, Python) and experience with data visualization software (e.g., Tableau, Power BI).
- Working knowledge of Salesforce is highly preferred
- Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely
- Attention to Detail: High attention to detail, with a strong focus on accuracy and quality in all work
- Advanced knowledge of Microsoft Office suite; highly proficient in Excel
- Working knowledge of the Agile software development life cycle (SDLC) methodology
- Working knowledge of the Scrum Software Development framework and Scrum teams
