Event Planner & Banquet Captain (Catering)

ONTHEMARC is a leading full-service catering company known for its commitment to culinary excellence and exceptional service. With a dynamic team of 35 full-time employees and a substantial roster of part-time staff, we are dedicated to providing outstanding catering solutions for a wide range of events. We are seeking an enthusiastic and organized Event Planner & Banquet Captain to join our team.

Responsibilities:

Captaining Events (25%)

• Attend and Captain 1-2 events weekly, including events produced by team members, to learn and interact with staff. Note: you will work most Saturdays - approximately 40 Saturdays, per year.
• Oversee event setup and breakdown, including equipment and rental deliveries.
• Manage staff at events including servers, food runners, station attendants, bartenders, and porters
• Manage event timelines to ensure all elements come together as planned.
• Troubleshoot any on-site issues and ensure smooth event execution.

Event Planning (30%)

• Collaborate with clients to understand their vision and objectives for the event.
• Create detailed event plans, timelines, and schedules.
• Coordinate menu selections, and other creative elements, like decor, where applicable.
• Ensure all aspects of the event align with client goals and ONTHEMARC standards.
• Update menu selections & BEOs, invoices and contracts via Tripleseat.
• Create floor plans and Run of Show for events, as necessary.
• Complete packing lists to ensure accurate pack out for events.
• Communicate all event information to the Culinary team & Event Captain, if not you, responsible for the day of execution.

Vendor and Client Management (25%)

• Liaise with any necessary outside vendors that align with the ONTHEMARC brand to ensure consistent, high-quality service to our clients.
• Coordinate all rentals for events.
• Negotiate contracts and manage relationships with vendors to ensure seamless service delivery.
• Serve as the main point of contact for clients, providing updates and managing expectations.
• Schedule and conduct tastings for clients.
• Handle all communications, ensuring a smooth flow of information between ONTHEMARC, vendors, and clients.
• Schedule client walk-throughs to accurately account for all event logistics.

Administrative (15%)

• Record-keeping and office support as needed; other projects and tasks as reasonably assigned.

Post-Event Evaluation and Reporting (5%)

• Conduct post-event reviews with clients and internal teams to assess success and gather feedback.
• Prepare and present post-event reports, including financial outcomes, client satisfaction, and lessons learned.
• Use insights to improve future event planning processes.
• Request clients’ reviews on various websites.

Qualifications:

• Food & Beverage: 5-10 years (Required)
• Event Planning: 3-5 years (Required)
• Experience with Tripleseat, preferred.
• Organized and detail-oriented.
• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Proficiency with Google Suite.
• High level of discretion, decorum, and confidentiality.

Expected hours: 40 - 50 per week

Benefits:

• Lunch provided at HQ, M-F
• Health Insurance
• Dental
• Vision
• Paid Time Off

Schedule:

• Every weekend
• Extended hours
• Holidays
• Monday to Friday

Experience:

• Event planning: 3 years (Required)
• food & beverage: 5 years (Required)
• Event captaining: 5 years (Required)