What are the responsibilities and job description for the Engagement Director - North America position at Ontologize LLC?
Customer Success - Dallas, Texas (Remote)
Axis Data is a US-based advanced data engineering and analytics consulting firm, and a certified partner of Palantir . We help clients implement and support the most advanced data operations platform : Palantir Foundry
Role Overview :
As an Engagement Director at Axis Data, you will lead the engagement between our customers and our engineers, analyzing customer objectives, designing solutions and leading the implementation of those solutions by the engineers. We are looking for experienced leaders in this space who have delivered multiple successful projects.
Key Responsibilities :
- Understand and analyze customer objectives, needs and challenges.
- Design optimal solutions to address these objectives, needs and challenges.
- Document and communicate the solution to the engineering teams.
- Project manage the implementation of solutions, ensuring delivery against requirements.
- Take ownership of client engagements and solutions to ensure clients love what we deliver.
- Where required, manage communication around production support matters.
- Contribute to the strategic planning and development of customer success practices at Axis Data.
- Deliver professional communication to clients and team members.
Qualifications and Skills :
What We Offer :
J-18808-Ljbffr
