Staff Mobile Product Designer – Healthcare & Retail Transformation

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.

Our client, a leading force in retail and healthcare, is on a mission to revolutionize the way people experience wellness through advanced digital solutions. Together, we are looking for exceptional talent to help drive this transformation, delivering cutting-edge technology that makes a real impact on customers’ lives.

Our client is seeking a Staff Mobile Product Designer to lead the transformation of their mobile experience, evolving from a retail-first company into a progressive, world-class healthcare and digital pharmacy platform.

You will design and optimize complex, multi-step user flows, ensuring a seamless, integrated shopping and healthcare experience that unifies retail and pharmacy checkouts into a single cart model. This role requires expertise in cross-platform mobile design (iOS, Android, Web) and a deep understanding of health tech, telemedicine, and digital pharmacy UX.

As a design thought leader, you will drive user-centered, data-informed design strategies in collaboration with engineering, product management, and business teams. Your work will directly impact millions of users by improving access to healthcare services, prescription management, and wellness products through an intuitive, engaging digital experience.

Key Responsibilities

• Lead the design strategy & execution of a healthcare-first mobile experience, ensuring a seamless cross-platform UX (iOS, Android, Web).
• Architect complex, multi-step user flows for prescription management, telehealth visits, retail product purchases, and insurance-integrated transactions.
• Design an integrated cart model where users can checkout pharmacy, healthcare services, and retail products in a single transaction.
• Optimize mobile UX for conversions & engagement, ensuring frictionless digital interactions for healthcare consumers.
• Prototype and iterate on new mobile experiences, leveraging user research, behavioral analytics, and A/B testing.
• Collaborate closely with product managers & engineers to integrate HIPAA-compliant, highly secure, and scalable digital healthcare solutions.
• Develop and maintain a best-in-class mobile design system, ensuring consistency across native (Swift, Kotlin) and hybrid (React Native, Flutter) environments.
• Advocate for accessibility (WCAG standards) and inclusive design principles to enhance usability for all users.
• Mentor & coach mid-to-senior designers, fostering a culture of excellence and innovation within the design team.

Required Qualifications

• 8 years of experience in mobile product design, UX/UI, or digital health.
• 3 years in a principal or lead designer role, driving mobile-first product transformation.
• Expertise in designing complex, multi-step user flows (e.g., healthcare e-commerce, prescription fulfillment, multi-category shopping experiences).
• Deep understanding of iOS & Android design principles (HIG, Material Design) and familiarity with React Native or Flutter-based development.
• Strong portfolio showcasing healthcare, retail, or e-commerce mobile experiences with a focus on scalability and usability.
• Proficiency in design & prototyping tools (Figma, Sketch, Framer, Principle, Adobe XD).
• Experience working with Agile development teams, collaborating with engineers and product teams to deliver iterative, data-driven improvements.
• Ability to translate complex healthcare workflows into intuitive mobile experiences that drive engagement and adoption.
• Strong communication & storytelling skills—able to present design strategies to executives and cross-functional teams.

Preferred Qualifications

• Experience in health tech, telemedicine, pharmacy apps, or wearable integrations.
• Familiarity with HIPAA-compliant design and data privacy best practices.
• Background in AI-driven personalization for health recommendations & wellness tracking.
• Experience optimizing multi-category shopping carts in regulated industries (healthcare, insurance, pharmacy).
• Motion/interaction design skills to create highly engaging mobile experiences.