What are the responsibilities and job description for the Host / Hostess-The Venue position at Onural Group LLC?
The Venue is driven by team members who have a relentless passion for hospitality. Our expectations are high, and we never settle for anything less than PERFECTION! Is that you? If so, join our family!!
We are looking for a professional and friendly Host / Hostess to join our team! Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.
Host / Hostess Duties and Responsibilities
- Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for space
- Answers phone calls and gives basic information on reservations, availability, restaurant hours and services
- Keep track of the waiting list and open tables
- Assign tables to guests depending on party size, waiter / waitress availability
- Accurately quote wait times to patrons
- Alert and call guests to host stand when the table is bussed and cleaned
- Escort guests to table and present food and drink menus
- Answer patron questions regarding menu items; recommend or suggest items as needed
- Takes patrons' drink orders
- Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are
- Assist with waitstaff side work and opening and closing duties
- Take orders over the phone and pack prepared take-out orders
Host / Hostess Requirements and Qualifications
Benefits :
A friendly, fun, positive work environment
