General Manager

The Onural Group is looking for a top talented General Manager for Sandfish Sushi & Whiskey by Engin Onural.  

The General Manager is responsible for fostering and developing an exciting, positive, results-based environment for the restaurant. The General Manager must be pro-active in providing hands-on operations and HR support to the staff via regular on the floor mentoring and coaching. Accurately completing administrative operations, HR, and payroll processes are also a key function of this role. As a member of the management team, this position is accountable for immediately notifying HR of any reports or suspicions of harassment, discrimination, or retaliation. This position must carry out all management duties in accordance with the company guidelines, and state and federal law.

Responsibilities:

• Reports directly to the Director of Operations
• Organizes and directs operations to maximize profitability while upholding the company's values, policies, quality and guest experience standards
• Builds and leads a high-performing team: sources and hires, effectively trains, motivates, evaluates, develops and retains talent
• Oversees day-to-day operations, optimizing schedules and the deployment of the team to minimize labor costs and maximize sales
• Ensures the team always offers a consistent, high level of service to all guests
• Executes strategies around pricing, merchandising, new products and promotions aimed at increasing efficiencies and driving sales
• Analyzes and takes responsibility for the financials with a focus on COGS and labor
• Prepares weekly updates and collaborates with management and owners to plan activities and achieve all goals
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies, and equipment; receives and checks orders to ensure that they adhere to specifications
• Assists with colleague payroll and scheduling
• Coordinate daily pre-shift to communicate daily features and offerings
• Actively manage the F&B operations, quality of service and interact with guests and staff during operations
• Follow-up with unsatisfied guests and handles complaints
• Assist with Special Events coordination, set-up and management
• Maintain compliance with policies, procedures, and standards
• Assist with completing daily, weekly, and monthly management administrative duties including operations reports, financial documentation, guest correspondence, human resources / staff management paperwork, operations evaluations, standard operating procedures, safety and sanitations checklists, ordering and inventory documentation, and PR/marketing tasks.
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies. This includes any COVID Guidelines/Protocols as applicable to location.

Skills/Knowledge Required:

• Restaurant / Lounge high volume experience required, Sushi Experience a Plus
• Strong liquor, wine & beer knowledge required
• Strong written, verbal, and non-verbal communication skills
• Proactive attitude with strong organizational and time management skills
• The ability to motivate and inspire others to work cooperatively to achieve a designated goal
• Flexible schedule - Willing and able to work shift duties that will include evenings, nights, weekends and holidays
• Strong problem-solving skills