What are the responsibilities and job description for the Host/Hostess position at Onural Group?
Engin Onural's Sandfish Sushi & Whiskey has complemented his award-winning sushi with a judiciously stocked whiskey bar, Chef Engin introduces new levels of taste to the table. We are driven by team members who have a relentless passion for hospitality. Our expectations are high, and we never settle for anything less than delicious. Is that you? If so, join our family!!
We are looking for a professional and friendly Host/Hostess to join our team! Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.
Host/Hostess Duties and Responsibilities
- Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for space
- Answers phone calls and gives basic information on reservations, availability, restaurant hours and services
- Keep track of the waiting list and open tables
- Assign tables to guests depending on party size, waiter/waitress availability
- Accurately quote wait times to patrons
- Alert and call guests to host stand when the table is bussed and cleaned
- Escort guests to table and present food and drink menus
- Answer patron questions regarding menu items; recommend or suggest items as needed
- Takes patrons' drink orders
- Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are
- Assist with waitstaff side work and opening and closing duties
- Take orders over the phone and pack prepared take-out orders
Host/Hostess Requirements and Qualifications
- High school degree or equivalent; or relevant work experience
- Legally able to serve alcohol
- Willing to work nights and weekends
- Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop
- Physically able to stand and move during the length of shift; able to bend and kneel through shift
- Must pass background check
- Able to perform basic mathematics
- Friendly polite and courteous to all patrons
- Works well as part of a team and on individual tasks
- Eager to learn and grow with restaurant
Salary : $17 - $19
