Logistics Coordinator

Logistics Coordinator

Location: Roseville, MI

WE SPECIALIZE IN DISPATCHING FINAL MILE TRANSPORT OF LIFE-SAVING CRITICAL MEDICAL SUPPLIES NATIONWIDE.

Exciting Career Opportunity: Join Our Team and learn how to be a Dispatcher!

Are you ready for a fresh start? We're looking for talented individuals who have passion, curiosity, and drive to embark on a rewarding new career in Dispatching. Whether you're a seasoned professional looking for a change or someone excited to dive into a completely new field, we want to hear from you!

Apply Today and start your new journey Dispatching for OnWay Transport!

Dispatchers and Coordinators play a crucial role in coordinating the timely transport of life-saving critical supplies for our clients.

• Managing Requests: Efficiently handling urgent pickup and delivery requests, ensuring all orders are processed accurately and promptly.
• Coordinating Logistics: Prioritize routes, schedules, and critical requests for drivers, optimize delivery times while maintaining safety and compliance.
• Communication: Serve as the primary point of contact for clients and contractors, providing updates and addressing any issues that may arise.
• Problem-Solving: Quickly assess and resolve challenges in a fast-paced environment to ensure service continuity.
• Collaboration: Work closely with our Recruiting Division to align with contractor availability and ensure seamless operations.

Dispatching Coordinator Responsibilities:

• Dispatching: Assign contractors to designated locations based on customer requests.
• Delivery Management: Create, schedule, and maintain deliveries to ensure optimal performance and efficiency.
• Utilize Software Tools: Use Dispatching and Delivery APP software systems to track & trace products and monitor the entire delivery process.
• Route Monitoring: Keep an eye on product while in transit, providing customers with timely updates on pickup and delivery statuses.
• Manage Multi-Line Phone Systems: Operate multiple phone lines, prioritizing calls effectively in a high-volume environment.

Dispatching Qualifications:

• Experience: Minimum of 6-12 months of experience working in areas such as Operations or Logistics or Final Mile or Fleet Coordination.
• Customer Service: 1-2 years of outstanding customer service experience.
• Professionalism: Demonstrates integrity, professionalism, and confidentiality.
• Tech Savvy: Comfortable with technology and eager to stay updated on new tools and software.
• Microsoft Office Proficiency: Experience with Microsoft Office Suite (Word, Excel, and Outlook) is required.
• Positive Attitude: Must maintain a professional demeanor and positive attitude while effectively handling challenging situations with composure.
• Organizational Skills: Strong organizational and communication skills are essential.

Check us out: www.onway1.com

Dispatch Coordinator Schedules:

• Dispatchers work 12-hour shifts: Three days a week, with a rotation that includes working every other Wednesday.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Night shift

Application Question(s):

• Experience working on TMS or similar Systems and/or Software

Experience:

• Logistics: 1 year (Preferred)
• Operations: 1 year (Preferred)

Ability to Commute:

• Roseville, MI 48066 (Required)

Work Location: In person

Salary : $18 - $20