What are the responsibilities and job description for the Technical Support Engineer position at ONX?
About ONX Homes:
ONX Homes is an integrated Design Tech company on a mission to reshape the home building industry. Founded by construction experts, design thinkers, and technology leaders, we utilize human-centric design, environmentally conscious materials, and offsite manufacturing technology to create beautiful homes and sustainable communities. We partner with landowners and leverage our unique vertically integrated capabilities and advanced offsite construction facilities to build and deliver sustainable, high-quality homes in half the time of onsite construction.
Job Description:
Primary responsibilities
Secondary responsibilities
ONX Homes is an integrated Design Tech company on a mission to reshape the home building industry. Founded by construction experts, design thinkers, and technology leaders, we utilize human-centric design, environmentally conscious materials, and offsite manufacturing technology to create beautiful homes and sustainable communities. We partner with landowners and leverage our unique vertically integrated capabilities and advanced offsite construction facilities to build and deliver sustainable, high-quality homes in half the time of onsite construction.
Job Description:
Primary responsibilities
- Very good Hands-on knowledge on Windows Laptop/Desktop installation
- Installation of Software like Acad, Adobe, Revit
- Hands-on knowledge on O365 license assignment, Teams troubleshooting, O365 troubleshooting
- Hands-on knowledge on Zoom call setup and troubleshooting
- Should have worked and good knowledge on any of the Ticketing tool to handle and manage the tickets of his and others as needed.
- Good knowledge on Licenses, Software, Hardware, Cloud licensing, SaaS, IaaS, PaaS
- Hands-on Knowledge on IT Assets, IT accessories and Services
- Hands-on Knowledge on Networking devices
- Hands-on Knowledge on IT Service Contracts
- Hands-on Knowledge on Asset management on warranty, upgrades and Amc renewals.
- Managing the renewals of all Software and keep track of renewal period.
Secondary responsibilities
- Good to have – SAP – PR Process
If this sounds like you, you should apply right away so we can discuss how you can be a part of this exciting, fast-paced organization!
ONX is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
