ERP Solutions Manager

Site Location: Greenville, SC FLSA Classification: Exempt

Reports To: Sr. Director | Strategic Operations & Facilities

We are seeking an ERP Solutions Architect to lead the development, architecture, and engineering of our ERP solution, Microsoft Dynamics NAV 2015, as well as drive the transition to Microsoft Dynamics 365 Business Central. This senior-level role requires an individual with expert knowledge of Dynamics NAV, extensive experience in developing the codebase, and a proven track record of leading ERP upgrades and transformations.

The ideal candidate will have strong technical expertise, leadership skills, and project management experience, with the ability to see the "big picture" and deliver scalable, innovative solutions. This is a Tier 3 technical role with opportunities to lead and mentor teams, work cross-functionally, and contribute to strategic business objectives.

ERP Development & Engineering

• Architect, develop, and engineer solutions within Microsoft Dynamics NAV 2015, ensuring optimal performance and scalability.
• Design, develop, and maintain customizations, extensions, and integrations within the ERP system.
• Oversee and refine the existing codebase, ensuring adherence to best practices and company standards.
• Collaborate with business units to identify and implement automation opportunities, custom workflows, and data-driven enhancements.

ERP Upgrade Leadership

• Lead the upgrade from Microsoft Dynamics NAV 2015 to Dynamics 365 Business Central, including planning, execution, testing, and go-live support.
• Develop and execute a detailed migration strategy for data, customizations, and integrations.
• Ensure minimal disruption to business operations during the upgrade process by providing a robust change management strategy.

Strategic Planning & Leadership

• Serve as the technical lead and architect on ERP-related projects, providing clear direction and oversight to development and support teams.
• Collaborate with stakeholders across IT, finance, operations, and other departments to align the ERP system with organizational goals.
• Provide mentorship and training to developers and junior team members, fostering a culture of continuous improvement and knowledge sharing.
• Stay informed of industry trends and updates to Microsoft Dynamics NAV and Business Central to guide strategic decisions.

Project Management

• Plan, coordinate, and manage ERP projects, ensuring they are delivered on time, within scope, and within budget.
• Work with cross-functional teams to define project requirements, milestones, and deliverables.
• Manage vendor relationships, including Microsoft partners, ensuring successful collaboration and support.

Technical Expertise

• Debug, troubleshoot, and resolve Tier 3 escalations related to ERP performance, bugs, and system errors.
• Ensure system security, compliance, and proper documentation of processes and code changes.

• 10 years of hands-on experience with Microsoft Dynamics NAV, with deep expertise in the NAV 2015 codebase and development environment (C/AL, AL).
• Proven experience leading ERP upgrades, especially transitions from Dynamics NAV to Dynamics 365 Business Central.
• Strong proficiency in designing and implementing integrations with third-party systems.
• Experience with SQL Server, database optimization, and performance tuning for ERP systems.
• Advanced understanding of ERP architecture and design principles.
• Exceptional problem-solving skills and ability to troubleshoot complex issues.

• Experience with Azure or other cloud platforms.
• Certifications in Microsoft Dynamics NAV or Business Central.
• Familiarity with Power BI and other reporting tools.
• Knowledge of modern agile project management methodologies.

Leadership & Soft Skills

• Proven leadership experience in managing projects, teams, and cross-departmental initiatives.
• Excellent communication skills, with the ability to translate technical concepts into business terms.
• Strong organizational skills and attention to detail.
• A strategic thinker with the ability to see both the big picture and the technical details.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.