Program Manager III (Vendor Program Manager)

At OP, we consult for some of the most prestigious brands in the world. But more importantly, our consultants have a voice in the vision and future of the company. We are now seeking a Vendor Program Manager who is passionate about operational rigor, technology, and innovation to join the Business Acceleration Solutions (BAS) team, which provides businesses with the solutions they need to operate and grow with us. Vendor Program Manager with 6 years of experience with strong operational and vendor management background, an effective communicator that can project manage large initiatives and effectively update cross-functional stakeholders at all levels. Depending on a business's needs, BAS will connect them with in-house engineers, recommend the right partners, or develop a customized combination of both. We are seeking an experienced Vendor Program Manager to join a team that is responsible for vendor activation, vendor strategy, and operationalizing programs that help partners succeed. The team thrives at the intersection of operations, strategy, programs, and data.

Responsibilities

The ideal candidate can operate in complex cross-functional environments and has a keen understanding of how to apply vendor resources as an operational superpower. As an expert in the business partner ecosystem, you will engage cross-functional teams as a programs advocate, drive operational efforts across BAS teams, and work closely with vendor teams on delivering value for business partners. The ideal candidate should have a strong operational and vendor management background, be an effective communicator that can project manage large initiatives, and effectively update cross-functional stakeholders at all levels. You should feel comfortable in a constantly evolving environment in which you have to manage multiple streams of work to drive concrete, actionable solutions and its partners. Responsibilities:

• Lead business unit vendor and operational strategy, implementation, and help internal teams activate vendors for program delivery and day-to-day operations.
• Work with BAS teams to evaluate current workflows to proactively identify operational gaps or conflicts in existing processes, develop solutions, and create proposals for key stakeholder and leadership buy-in.
• Served as primary contact for cross-functional partners and as a subject matter expert, providing guidance and advice for operational best practices and vendors.
• Integrate and synthesize information from multiple teams, including programs, policy, and domain knowledge, to operationalize complex issues, mitigate risks, and solve problems.
• Become an expert in the business partner ecosystem and suite of products. Establish vendor strategy, operational playbooks, and resolution processes.
• Effectively communicate operational and complex procedural concepts to non-technical audiences.
• Effectively organize and manage multiple, sometimes competing, priorities.
  
  

Minimum Qualifications:

• Bachelor's Degree or equivalent 6 years of experience in program management, vendor management, operational strategy, or equivalent experience.
• Experience applying critical problem-solving skills with demonstrated experience proposing solutions and enhancing operational performance.
• Experience presenting complex policy-related content to general audiences and senior business executives.
• Problem solving and analysis experience solving business problems, individually or in a group setting.
• Project management experience, including multitasking to lead and execute multiple projects in parallel.
  
  

Preferred Qualifications:

• Experience working in roles within digital marketing.
• Familiarity with the products and third-party ecosystem PMP, CAPM, or other relevant project or vendor management certifications.
  
  

Benefits:

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
  
  

Additional Responsibilities:

• Participate in OP monthly team meetings, and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.
  
  

About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields - including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.