Project Manager III

Responsibilities

At OP, we consult for some of the most prestigious brands in the world. But more importantly, our consultants have a voice in the vision and future of the company. We are seeking an experienced, highly motivated, detail-oriented Training and Production project manager to support the Training Program Manager in all aspects of program management. This includes working cross-functionally to support programs and implement processes and cross-functional partners. This project manager will join the Global Events organization and will help oversee the Training and Production for professional audiences globally. This person is an experienced project manager who has demonstrated experience with driving the execution of scalable marketing projects end to end. Excellent communication skills, experience in project management in a fast-paced environment, excitement for results-driven approaches, and comfort with ambiguity are critical to success in this role. The ideal candidate will be strong at cross-functional communication and project execution, knowledgeable about marketing, and have an aptitude for measurement and data analysis. We engage communities in real time and deliver the promise that technology builds human connections. Responsibilities:

• The primary role of the Product Experience Training Project Manager is to support the Program Manager in running the staffing and training program.
• Manage hiring & training of Demo Specialists.
• You will be a key member of the team and integral to the growth and development of the staffing and training demo program.
• Support the scalability of the program expansion internationally.
• Maintaining processes that drive efficiency and scalability for the program while maximizing impact - adjusting feedback as needed.
• Develop and improve the Training Program for Product Experiences while implementing new processes to improve overall efficiency.
• Relentless focus on execution, keeping the team moving forward.
• Drive program analytics, including Training effectiveness.
• Manage cross-collaborative projects, including requirements, planning, scheduling, deliverables, resourcing, XFN alignment, measurement, budgeting, documentation, and reporting for assigned projects.
• Work with Production and Staffing agencies to communicate expectations and ensure successful execution of deliverables across all work streams.
• Communicate status, risks, and mitigations to stakeholders and partners, proactively identify potential setbacks, and develop mitigation plans.
• Manage the development of scripts, content, and all materials for product assets for product experiences.
  
  

Qualifications:

• Minimum qualifications and Experience: 5 years of marketing project management or interactive production experience required.
• Outstanding organizational skills, attention to detail, ruthless prioritization, and multi-tasking.
• Communication and presentation experience with a proven track record of working with executive-level leaders.
• Self-starter with excellent written and oral communication skills.
• Strong computer software skills, including G-suite, MS Office, SCORM.
• Familiarity with standard project management tools and methodologies.
• Grace under pressure High-energy.
• Creative problem-solver with a High degree of change tolerance.
• Open, collaborative, and proven team player.
  
  

Preferred Qualifications and Experience:

• Experience contributing at both strategic and operational levels.
• Experience initiating and driving projects to completion with minimal guidance or support Training development or training management experience.
• Experience with software platforms, triaging, event production, technical operations, and scalability is a plus. VR and gaming experience and/or smart home technology experience.
• Mix of agency and in-house professional experience.
  
  

Benefits:

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
  
  

Additional Responsibilities:

• Participate in OP monthly team meetings, and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.
  
  

About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields - including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.