Strategic Partner Manager IV

Responsibilities

We are seeking a Strategic Partner Manager to develop and manage partnerships with a portfolio of brand partners for our Incubation Products. This role is pivotal in bridging the needs of our partners with the capabilities of our products. The Strategic Partner Manager will pitch, onboard, and drive value for our partners in the US using our tools and solutions while growing the business and revenue. This role is part of the Incubation Customer Success team, which specializes in incubating new products and accelerating their path to market. Responsibilities:

• Own end-to-end strategic relationships with Commerce and Retail customers including developing new relationships, setting expectations during early-stage testing, and supporting partner growth.
• Work cross-functionally with Product, Marketing, and Operations teams to enable partners to utilize the Incubation products and advocate for functionality to grow partner businesses.
• Report updated status of partner discussions and progress to cross-functional partners.
• Develop deep product expertise with an ability to collect and synthesize meaningful feedback and translate it into high-quality insights to inform product roadmaps across a variety of product teams.
  
  

Qualifications:

• BA/BS Degree (Strongly preferred).
• 8 years of experience in Relationship/Account Management or Business Development/Sales.
• Experience working directly with product and engineering teams.
• Experience solving complex problems in a collaborative environment.
• Experience handling multiple projects at once that require context switching and prioritization.
• Ability to uplevel experiences to create synthesized findings and action plans.
• Ability to quickly learn complex products to be able to serve as an expert for other parties.
• Experience working with a diverse cross-section of teams within a complex organization, both internal and external.
• Experience working independently and a track record of taking initiative.
  
  

Benefits:

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
  
  

Additional Responsibilities:

• Participate in OP monthly team meetings, and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.
  
  

About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields - including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.