What are the responsibilities and job description for the Housekeeping Manager position at Opal Key Resort & Marina?
We are looking to add a Housekeeping Manager to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The housekeeping manager is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties, supervisors, and attendants, within a particular facility or on a particular team.
Responsibilities:
- Oversees housekeeping staff as duties are being performed
- Supervises the duties and tasks of laundry staff
- Stocks and maintains supply rooms; orders supplies according to a budget
- Receives, processes, and handles guest complaints in regard to housekeeping services
- Ensures that rooms are kept clean and free from hazards
- Ensures that all common areas are kept clean and free from hazards
- Organizes all staff during the day and hosts daily meetings with housekeeping staff
- Reports to Housekeeping Director and assists as needed
- Assists guests with questions and basic requests
- Provides a high level of customer service at all times; remains professional
- Trains new supervisors, housekeepers, and support staff
- Meets with company officials regularly in order to provide progress reports and address issues
Qualifications:
- High School Diploma/GED a plus but not required
- Previous experience in housekeeping supervision
- Exceptional interpersonal skills
- Excellent written and verbal communication
- Good time management and organizational skills
- Conflict resolution experience
- Patience and good listening skills
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- Employer Provided Uniforms
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
