What are the responsibilities and job description for the Home Services Account Manager position at OPC Pest Services?
OPC Pest Services, a leader in the Rollins Family of Brands, is seeking a highly motivated individual to work in our Northern Illinois Call Center. As an Outbound Sales and Customer Support Agent, you will be responsible for promoting our comprehensive services and ensuring exceptional customer satisfaction.
Our comprehensive benefits package includes low-cost medical, dental, and vision insurance, as well as a 401(k) plan with a company match.
You will be trained on pest knowledge, emotional intelligence, marketing, and how to sell our services, which go beyond traditional pest control. Your role will involve contacting current customers, promoting ancillary services, and serving as a problem solver for both technicians and customers.
Key qualifications include being organized, enthusiastic, and able to relate well to people. You should also be a team player who prioritizes customer satisfaction.
Key Responsibilities:
- Develop and maintain strong relationships with customers.
- Meet or exceed sales targets.
- Provide exceptional customer service.