Demo

Desk Clerk

Open Door Rentals and Real Estate
Fort Wayne, IN Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/20/2025

Job Description

Job Description

Salary : $16 per hour

Job Overview :

The Desk Clerk will provide a high level of support and service to residents and the property management team. This position involves assisting residents, ensuring smooth transitions, and addressing any needs or concerns to guarantee a positive experience for all. This part-time position requires availability from 9am-2pm Monday thru Friday with a pay rate of $16.00 an hour. This position will be located at our Fort Wayne office Monday-Thursday and in our Auburn office on Fridays. Training will take place in our Auburn office. No remote work

Key Responsibilities :

Ensure residents receive necessary information, keys, and access to all services

  • Greet new residents, coordinate move-in logistics, and explain amenities
  • Assist with the setup of utilities and community services as needed
  • Coordinate move-out logistics, verify keys, receipts, and the proper completion of move-out paperwork
  • Correspond with residents by sending reminders and keeping with timelines
  • Serve as the primary point of contact for residents during move-in and move-out
  • Maintain communication with residents, management, and contractors to ensure all needs are met
  • Administrative Support :

Maintain records of move-in / move-out schedules

  • Ensure that all paperwork, including lease agreements and move-in forms, are completed accurately and on time
  • Support with other administrative tasks as assigned by management, such as answering phones and collecting payments
  • Qualifications :

  • High school diploma or equivalent.
  • Previous experience in customer service, hospitality, or property management is a plus.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • Excellent communication skills, both written and verbal.
  • Ability to handle sensitive information that must remain confidential.
  • Friendly and professional demeanor, with a focus on providing exceptional customer service.
  • Ability to problem-solve and work independently, as well as within the team.
  • Familiarity with residential property management software is a plus, but not required.
  • Valid drivers license with reliable transportation.
  • Familiar with Google workspace apps including Docs and Sheets.
  • Physical Requirements :

  • Ability to walk, stand, and lift up to 25 pounds.
  • Comfortable with working in a fast-paced environment with variable duties.
  • Salary : $16

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    Job openings at Open Door Rentals and Real Estate

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