What are the responsibilities and job description for the Project Manager position at Open Exchange Inc?
Job Description
Job Description
Job Scope :
We are seeking a Project Manager to join our growing organization.
In this role, you will be responsible for the coordination and delivery of OpenExchange’s meeting services worldwide.
The Project Manager ensures the success of customer-focused events through the deployment of a team of Video Specialist (VS1 / VS2) Operators, technology experts and deployment of live stream and recorded showcase events.
This is a unique opportunity to support Video Conference operations in an organization that has a virtual workforce–worldwide. We have a start-up environment and are building our infrastructure while also rapidly expanding our client base.
Responsibilities :
Work with Account Management and Sales Execution teams to determine client event requirements
Run kick-off meetings to align client needs with OpenExchange (OE) capabilities, managing expectations and aligning priorities
Organize pre-event planning, day-of execution, and post-event deliverables
Maintain planning materials and communicate with OE leadership and delivery teammates
Ensure staffing levels for events are appropriate and share resources / request resources as needed
Foster teamwork and collaboration of the team
Identify areas for improvement in skills and delivery for future events
Other duties as assigned according to business line and regional attributes
Qualifications :
Must be fluent in English and Chinese, Korean speaking a plus.
Must be able to work Hong Kong hours
Bachelor’s / University Degree preferred
Work experience related to OE lines of business
Previous VS2 Operator experience a plus
Event Management experience a plus
High degree of organizational skills, able to multitask and prioritize. Solid problem-solving skills.
Excellent communications skills : verbal, written and presentation ability
Experience working with C-level executives with the ability to remain level-headed in a high pressure and complex situations
Ability to build trust and model the way OE provides excellent services
Ability to thrive in a virtual work enterprise along with flexibility, energy and an ability to work in a fast-paced environment.
Technology savvy : MS Office, Teams, Zoom
Flexibility on work hours (we support international clients and OE Teams)
Company Information :
OpenExchange is the worldwide trusted leader in video and multimedia solutions for investor communications. Our video services enable the vital daily communications of the financial services and professional investment industry and its clients with advanced one-to-one, one-to-many, and many-to-many video technologies, tools and services. OpenExchange currently has operations in Boston, New York, London, and Hong Kong.
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