What are the responsibilities and job description for the Patient Navigator position at Open Fertility?
Spring Fertility is expanding our network! We are excited to announce Open Fertility powered by Spring. Open Fertility is focused on addressing the disparity between the population of individuals who could benefit from fertility services, including Egg Freezing and IVF, and those who can access those services today. By streamlining, simplifying, and focusing on effective fertility treatments, we're bringing exceptional fertility care to more people than ever before. At Open Fertility, there are OPEN POSSIBILITIES where we are committed to finding ways to help more patients achieve their reproductive goals, OPEN ACCESS where we are dedicated to making great fertility care available to those paying for treatment out of pocket and OPEN ARMS where we greet each patient with compassion, empathy and understanding! We are looking for passionate individuals that want to make a difference and contribute to our mission!
Role Summary
Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.
Some day-to-day responsibilities include:
- Generate journey maps and calendars based on treatments plans
- Facilitate, track and document completion of tests and diagnostic procedures
- Develop trust and positive rapport with all new patients
- Explain complex medical process and terms in a digestible manger
- Monitor patient compliance and readiness for treatment
- Scheduling appointments
Education, Licenses, Certifications
- Bachelor's degree
- Passion for Reproductive Healthcare
- Exceptional Communication Skills
Employment Type
This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.
Compensation
The salary range for this role is $23-26/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
Benefits
Investing in you today
- Competitive Medical, Dental, and Vision Plans
- Paid Time Off to enjoy "you" time!
- Additional benefits - Commuter Benefits, Discounted rates on home, auto and pet insurance
Investing in your future
- 401k Match with up to 4% matching
- Fertility Benefits Discount Program
- Paid Life and Disability Insurance
Don't have it all? We still welcome you to apply!
At Open Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview, and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please email us at recruiting@springfertility.com
CCPA disclosure notice here.
Salary : $23 - $26
