Distribution Manager

Reporting Relationship: Plant Director

Job Category: Exempt – Full Time

Residency Requirement: Primary residence must be in the state of Georgia

Salary: $65,000 - $68,000

Job Summary

Responsible for successful logistics management of staff and product (finished goods) to ensure all internal and external customers receive their orders as intended. Ensures compliance with all food safety, human safety, SOPs and policies. Direct and motivate Picking and Delivery staff to perform in the highest quality, most productive, cost-conscious, and safe manner. The Distribution Manager is responsible for day-to-day management of unit costs, waste, process validation, quality assurance, food & human safety, vehicle maintenance, measuring and reporting on KPIs that drive business decisions and success.

Supervisory Responsibilities

Distribution Supervisor, Picking Team, Delivery Team

Duties/ Responsibilities

• Leading by example, consistently and effectively guide Picking and Delivery teams to a culture of excellence in every aspect of work life, including but not limited to product quality, cleanliness, hygiene, equipment maintenance, communication, teamwork, professionalism, safety, cost-consciousness, etc.
• Trains, monitors and verifies to ensure staff adherence to SOPs, HACCP, sanitation schedule, and employee safety practices.
• Addressing customer concerns related to deliveries, order issues, and providing updates on shipment status.
• Identifying opportunities to optimize warehouse operations and reduce costs, including labor, storage, and transportation
• Provides a strong presence on the manufacturing floor monitoring efficiency, accuracy, and compliance with process controls.
• Leads daily shift meetings with team members.
• Advances safety by insisting on a clean, safe work environment, and ensures that employees are following prescribed safety procedures, which includes each employee wearing the proper food safety and personal protective equipment.
• Controls labor hours and plans and manages workflow to ensure schedule attainment without sacrificing the quality and safety of Finished Goods. Effectively prioritizes work orders based upon need for product and order types.
• Supervises volunteer labor, ensuring a mutually beneficial experience for both volunteers and Open Hand/Good Measure Meals.
• Participates in daily Quality Management Meetings. Provides status updates and progress towards objectives.
• Collaborates effectively with internal team players as needed to resolve supply issues and constraints.
• Promptly and properly escalates food safety and quality issues and concerns with transparency. Ensures effective product isolation, hold, and release.
• Investigates root causes of audit violations and applies timely corrective and preventive actions as applicable. Collaborates with Quality and management to ensure permanent resolution of errors.
• Identifying trends, and making informed decisions to improve efficiency
• Planning delivery routes, coordinating with carriers, and managing transportation costs.
• Develop and manage budgets, and negotiate logistics contracts with carriers, Fed/Ex, Ups etc.
• Maintain accuracy and quality control in every stage of the picking and delivery process.
• Receiving customer orders, prioritizing and scheduling shipments, and coordinating order fulfillment.
• Tracking key metrics like on-time delivery rates, order accuracy, and inventory turnover to identify areas for improvement.

Required Skills/Abilities

• Strong supervisory, leadership, management and coaching skills.
• Must have strong motivation without the need for constant management directives.
• Excellent communication skills through all levels of the organization and with volunteers.
• Ability to adapt and accommodate immediate needs without disrupting the larger process.
• Ability to remain objective during all work-related discussions or investigations.
• Requires face to face discussions with individuals or teams, including conflict resolution
• Requires making decisions that affect other people, financial resources, and/or the image and reputation of the organization.
• Responsible for work outcomes and results.
• Requires ability to coordinate staff, provide service orientations, and maintain proper work appearance.

Education/Experience

• College degree preferred. Previous logistical, distribution, and manufacturing experience
• Minimum of 3 years of successful supervisory experience in a food manufacturing facility (5 years of supervisory & management experience if there is no food production background).
• Microsoft application skills (Excel, Word, PowerPoint), data analysis, reports and creating graphs

Physical Requirements

Employee must be able to lift at least 50 pounds and to stand for long periods of time. The job requires physical labor and exposure to cold and freezing temperatures. Highly flexible to work, varying shift schedules during implementation of events. Operations are 5 days per week.

Drug Free Workplace

Open Hand is a drug free and substance abuse free work environment. Random drug testing may be conducted by an external, neutral tester on all employees. Any perceived use of drugs or reporting to work under the influence of alcohol may be grounds for immediate dismissal.

Equal Opportunity

Open Hand is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Open Hand complies with the law regarding reasonable accommodations for handicapped and disabled employees.