What are the responsibilities and job description for the Front Desk Team Member position at OPEN ROAD AUTO GROUP?
Role Overview
The Guest Relations specialist will provide excellent customer relations support, handle calls and inquiries promptly, and deliver an exceptional customer experience.
Key Performance Indicators:
- Maintain high levels of customer satisfaction.
- Respond to customer inquiries in a timely and professional manner.
- Maintain accurate records of customer interactions.
Requirements:
- A people person with an outgoing personality.
- 6 months of relevant work experience in customer service, receptionist/front desk, or administrative role.
- Excellent communication skills.
- A team player with professional presentation.
