Parts Manager

Are you looking for a career in a company you can be proud of and in an industry that has some of the most amazing bikes on the road? Do you have management experience and great customer service in the parts or retail business? If so, Open Road Harley-Davidson is the place to be. We are looking for a Parts Manager who can lead by example and help us grow.

Responsibilities:

• Manage, coach and assist employees of the Parts & Accessories department
• Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department
• Identify correct part numbers specific to a motorcycle
• Resolve difficult customer problems in a courteous and professional manner
• Ensure P&A personnel are well trained and available when needed
• Ensure the needs of the service department are being met
• Review all stock orders to ensure a fast moving balanced inventory of Parts & Accessories
• Maintain sufficient quantities of stock to support demand and acceptable inventory turn ratio along with an accurate inventory
• Supervise and maintain an accurate up-to-date inventory management and control system (Open to Buy)
• Become familiar and efficient with all phases of the computer system required for service & parts management
• Establish procedures for ordering, receiving, logging into inventory, displaying, and selling all merchandise
• Ensure employees keep a clean and orderly department
• Generate and review Inventory and OTB reports
• Knows the competitions’ prices, selection, customer service promotions
• Employ sound management practices to ensure parts department contributes acceptable levels of gross and net profit
• Maximize return on investment of parts inventory
• Grow the volume of P&A sales
• Maintain budgeted revenue and expense objectives
• Develop advertising and promotional campaigns for merchandise while planning and executing “exceptional” promotions to bring both “new and existing”
• Provide reports to Dealer Principal or General Manager, as requested
• Develop monthly and annual objectives for the department in collaboration with General Manager
• Attend training sessions to keep current with P&A merchandising and inventory control issues
• Set policies and procedures for P&A department
• Establish work schedule and daily job assignments for sales staff as directed in the Daily Huddle and or jobs, which you determine to be appropriate and necessary
• Evaluate and execute performance plans , council and maintain records of department employees
• Assist General Manager with recruiting, interviewing, hiring and all around employee management
• Provide training for all P&A employees (seminars; workshops; P&A sales, inventory mgmt., etc.)
• Perform other related duties as assigned or requested

Qualifications:

• Strong leadership skills
• Strong sales and sales management skills
• Experience with retail sales and inventory management
• Previous experience in developing and coaching a high performance sales team
• Prefer knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them
• Experience with Point-of-Sale and Parts & Service management computer software or the ability to quickly learn
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet
• High School Diploma or equivalent degree or greater required

Job Types: Full-time, Part-time

Pay: $50,000.00 - $60,000.00 per year

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Every weekend
• Overtime

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have a motorcycle license? (not required)

Experience:

• management or parts: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Fond du Lac, WI 54937: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $60,000