Receptionist

JOB DESCRIPTION :

Job Title: Medical Receptionist

Assignment type: 100% ONSITE

Payrate: $22/Hr

Location: 335 SE 8th Ave, Hillsboro, OR 97123

Start date: 03/24/2025

Contract: 12 Weeks

Shift: Day 5x8-Hour (08:00 - 17:00)

JOB SUMMARY:

The Medical Receptionist is the first point of contact for new patients/families, the familiar voice for current patients/families and an appointment coordinator. The work environment is a combination of multi-line telephone use, insurance hub, receptionist and scheduling coordination. This position involves assisting with the check-in and checkout processes. Gathers and records required information about patients and routes it appropriately; provides specific customer services which include, confirming health insurance coverage and individuals' obligations, obtaining necessary authorizations for care, scheduling appointments, and assisting patients in an office or clinic setting. This position requires out of the box thinking, strong ability to multi-task and above all else, exceptional customer service skills. Responsible for all front desk tasks in the office including but not limited to the following: Greets and checks patients in and out. Operates multi line telephone system and handles each call according to clinic protocols. Enters information into computer. Schedules new and established patient appointments on computerized scheduling system. Takes accurate and detailed messages and routes them appropriately within the clinic.

JOB REQUIREMENTS:

• 1 year experience in related setting as receptionist, medical assistant, or clinical assistant with front desk experience.
• Demonstrates proper appearance and personal conduct for the employee's particular job.
• Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing, and questions with customers of diverse ethnic and cultural backgrounds.
• Demonstrates good telephone skills and interpersonal communication abilities.
• Demonstrates good grammar, and spelling abilities.
• Demonstrates excellent customer service skills.
• Demonstrates good organization skills and ability to multitask with frequent interruptions.
• Demonstrates ability to function independently with minimal supervision.
• Models effective working relationships with all health care team members, patients and others.
• Demonstrates working knowledge and understanding of medical terminology and insurance authorization processes
• Understands and applies insurance coverage pertaining to co-payments, referrals.
• Demonstrates scheduling of a new and established patient. Follows walk-in patient protocol.
• Follows computerized scheduling template protocol when scheduling patient appointments.
• Basic computer skills including word processing. Windows applications, on-line scheduling, and a preference for data-base skills.

Job Type: Contract

Pay: $22.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Hillsboro, OR 97123 (Required)

Work Location: In person

Salary : $22