What are the responsibilities and job description for the Mental Health Administrative Assistant position at Open Skies Healthcare?
Job Description
Job Description
We are hiring a detail-oriented and efficient Administrative Assistant to join our busy team. This position will require a high level of accurate information gathering.
Under general supervision, performs a variety of clerical office duties related to telephone management, receiving client, insurance / billing, electronic record management, scheduling, and administrative support as necessary. Ensures that the client visit is a well-coordinated and friendly experience.
- Answers telephones, routes callers, takes messages and provides routine information to callers.
- Greets and registers clients in accordance with established policies and procedures.
- Schedules clients appointments within established parameters.
- Performs various duties for effective check-in and check-out of clients.
- Enters and / or retrieves data from established computer files.
- Schedules appointments for clients with other provider offices and / or facilities including correct processing of necessary referral forms, pre-authorization forms, test instructions, client benefit verification and transfer of client information.
- Processes requests for client information according to policies and procedures, including record copy service and form tracking.
- Types various notes, letters, memos and reports, as needed. Proofs materials for errors.
- Complies with all HIPAA rules and regulations.
Qualifications
