What are the responsibilities and job description for the Clinical Case Manager position at Open Systems Healthcare?
Clinical Case Manager - Open Systems Healthcare
At Open Systems Healthcare, our mission is to provide exceptional care to those who need it the most. As a rapidly growing home care startup, we take pride in transforming traditional care models to better meet the diverse needs of our clients. Our philosophy is captured in our motto: "Always Forward." This means being proactive, understanding our consumers deeply, and advocating for their health and well-being.
Key Responsibilities:
Qualifications:
At Open Systems Healthcare, our mission is to provide exceptional care to those who need it the most. As a rapidly growing home care startup, we take pride in transforming traditional care models to better meet the diverse needs of our clients. Our philosophy is captured in our motto: "Always Forward." This means being proactive, understanding our consumers deeply, and advocating for their health and well-being.
Key Responsibilities:
- Supervise the unskilled caregiving team, ensuring compliance with state regulations and agency standards
- Evaluate consumer needs and communicate required cHHA skillsets/experience to hiring team to build a robust care team
- Lead initiatives for caregiver training, competency assessments, and performance check-ins
- Develop and implement policies for case assignments and quality care management
- Coordinate client cases, maintain clinical records, and ensure high levels of consumer satisfaction
- Foster a safe environment by identifying areas for improvement and adhering to safety standards
- Maintain compliance with regulatory requirements to ensure we provide services with integrity
- Be available for on-call clinical care during emergencies or when needed
- Support the Director of Nursing (DON) with various assignments or tasks as needed
Qualifications:
- Education: Graduated from an accredited nursing program with a valid D.C. RN license (BSN preferred)
- Experience: Minimum of 1 year of supervisory RN and Home Care experience
- Credentials: Current D.C. RN license, up-to-date Tuberculosis screening as per CDC guidelines, valid CPR certification, and reliable transportation
- Ability to stay composed and professional in fast-paced environments
- Strong communication skills and interpersonal abilities
- Excellent time management for handling multiple tasks efficiently
- Commitment to confidentiality and respect for consumer privacy in accordance with HIPAA
- Leadership qualities that inspire a culture aligned with Open Systems Healthcare's core values
