What are the responsibilities and job description for the IT Healthcare Project Manager - Revenue Cycle position at Open Systems Inc.?
Title: IT Healthcare Project Manager - Revenue Cycle and Business Applications
Location: Gainesville, GA 30507 (Hybrid)
Type: Direct Hire/Full-time permanent.
Industry: Hospitals and Health Care.
Job Summary:
Oversees and ensures the successful delivery and management of single or multiple well-defined projects and sub-projects of larger programs. Uses a variety of PMO tools to develop project scope and charter, create project plans, assign and manage resources, plan and successfully implement IT projects, and communicate status and progress to leaders and project teams. Oversees all aspects of projects, including scope, work breakdown structures, schedules, resource planning, project planning, risks and issues management, engagement, change management, presentations and briefings, and progress reports. Understands how to define the scope of a project, develop an approach and project plan, facilitate meetings, secure resources, and coordinate the activities of multiple projects within established timeframes. Assesses project risks and implements mitigation plans. Assesses operational impact of projects, including training, and works with appropriate leaders to ensure readiness. Takes the lead in integrated activities that span operational, clinical, and/or technical areas. Responsible for the management and coordination of vendor and 3rd party service provider activities. Able to interact positively and productively with teams and leaders across the system, at every level. Guides operational counterparts in decision making, optimal workflow design and change management needed to support a successful implementation.
Minimum Job Qualifications:
Licensure or other certifications:
Educational Requirements: Bachelor's Degree. In lieu of a bachelor's degree, five (5) years of healthcare project management experience may be considered.
Minimum Experience:
Two (2) years of project management, IT systems, and/or process improvement experience.
Experience with generally known project management software/PPM tools and business process design.
Healthcare experience in technical system implementations, operations, or delivery is required.
Job-Specific and Unique Knowledge, Skills, and Abilities:
Must be able to demonstrate the ability to manage workloads and resources
Must be able to demonstrate excellent writing skills for executive communications, proposals, and project reporting
Must be able to demonstrate articulate, impromptu speaking skills, meeting leadership skills, conflict management, and team motivational skills
Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities, remaining calm in difficult situations
Must have strong interpersonal skills to interact positively and productively with a variety of personnel within the hospital, including administrative and executive staff
Must have successful experience as a trusted advisor to operations, and working effectively as a team player across multiple functions
Proven ability to interact positively and productively with teams and leaders across the system, at every level
Essential Tasks and Responsibilities:
Project management by providing leadership, direction, and process control to a team of resources to accomplish a common goal defined by the project scope and objectives.
Utilize project software to create tasks, determine resources, estimate hours, define dependencies, and manage workload leveling.
Partner with operational leadership to clearly define project objectives, scope, and project success metrics, in addition to organizing project resources to accomplish the defined objectives.
Lead meetings on project planning, operations, implementation, scheduling, project status, and project evaluation.
Provide project leadership, department management, and IT management with project status reports, risk assessment, and recommendations for prioritization of resources.
Facilitate the completion of project-related documentation including, but not limited to: policies and procedures, technical documentation, meeting minutes, and decisions.
Develop and track project budgets as well as report on budget variances.
Provide project planning, project management mentoring, and leadership to other members of the team.
Assume the timely delivery of a fully operational and stable system as well as all activities required for a clean turnover to IT and operational support.
Work effectively with operational managers on the allocation of resources, including prioritization of tasks and activities.
Takes the lead in integrated activities that span operational, clinical, and/or technical areas.
Responsible for the management and coordination of vendor and 3rd party service provider activities.
Guides operational counterparts in decision-making, optimal workflow design, and change management needed to support a successful implementation.
Demonstrates competence as described in the leadership essentials.
Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately report any mechanical or electrical equipment malfunctions, employee/patient/visitor injuries or accidents, or other safety issues to the supervisor or Compliance Office.
Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc.
Performs other duties and responsibilities as required.
