What are the responsibilities and job description for the Job Opportunity - Field Service Technician II. position at Open Systems Inc.?
Title: IT Field Support Technician II
Location: Longmont, CO 80501
Duration: 3 months (contract to Hire)
Us citizenship/ Green Card required
Shift: Sunday – Thursday, 12-9
Requirements
Driving to client sites and providing general IT support to multiple customers/locations (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer.
What are the TOP 2 required skills that candidates must have - HW repair hands-on (printers, PCs, POS, etc) break-fix, and familiar with the ticketing system.
Experience with laser printer break-fix and equipment installs a plus, HP Dell Lenovo also desired but not necessary.
The ideal candidate will thrive in a fast-paced environment, demonstrate excellent problem-solving skills, and maintain composure under pressure. tech will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our clients, ensuring that all (SLAs) are met within the required 4 to 6-hour window.
This role requires extensive driving, efficient routing, and the ability to adapt quickly to changing schedules.
Who We Are
Open Systems Inc. (OSI) was founded in 1994 to provide information technology solutions and staffing services to large and mid-size companies across the U.S. Our corporate office is located at 6495 Shiloh Road, Ste 310 Alpharetta, GA 30005. We provide a full range of staffing services including contract, contract-to-hire, and direct hire solutions. Our technical recruiting experts are experienced in technical screening, candidate sourcing, and behavioral interviewing techniques. They focus on providing candidates who match your technical requirements and fit seamlessly into your company culture.
Contact Open Systems, Inc. anytime by website, phone or email. We look forward to hearing from you!!
Location: Longmont, CO 80501
Duration: 3 months (contract to Hire)
Us citizenship/ Green Card required
Shift: Sunday – Thursday, 12-9
Requirements
Driving to client sites and providing general IT support to multiple customers/locations (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer.
What are the TOP 2 required skills that candidates must have - HW repair hands-on (printers, PCs, POS, etc) break-fix, and familiar with the ticketing system.
Experience with laser printer break-fix and equipment installs a plus, HP Dell Lenovo also desired but not necessary.
The ideal candidate will thrive in a fast-paced environment, demonstrate excellent problem-solving skills, and maintain composure under pressure. tech will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our clients, ensuring that all (SLAs) are met within the required 4 to 6-hour window.
This role requires extensive driving, efficient routing, and the ability to adapt quickly to changing schedules.
Who We Are
Open Systems Inc. (OSI) was founded in 1994 to provide information technology solutions and staffing services to large and mid-size companies across the U.S. Our corporate office is located at 6495 Shiloh Road, Ste 310 Alpharetta, GA 30005. We provide a full range of staffing services including contract, contract-to-hire, and direct hire solutions. Our technical recruiting experts are experienced in technical screening, candidate sourcing, and behavioral interviewing techniques. They focus on providing candidates who match your technical requirements and fit seamlessly into your company culture.
Contact Open Systems, Inc. anytime by website, phone or email. We look forward to hearing from you!!