Data Center Hardware Technician II

Responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer’s guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications.

Requirements and duties of the Data Center Hardware Technician II

• Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment.
• Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power.
• Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components.
• Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling.
• Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state.
• Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system.
• Adhere to all data center safety rules and policy as well as installation standards.
• Shall perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards.
• Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.).
• Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements.

Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications.

Experience / Education requirements for the Data Center Hardware Technician II

This position shall be filled with individuals that have a minimum of three years of data center hardware and cable installation experience. The individual must possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) as well as Computing Technology Industry Association (CompTIA) A certification required. An associate degree or vocational degree in Information Technology Systems is preferred.

Physical Demands of the Data Center Hardware Technician II position

The nature of the Hardware Engineer duties have physical demands such as pulling, cabling, lifting, kneeling, crawling, etc. As such, the Contractor shall :

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