What are the responsibilities and job description for the Infrastructure Network Operations Engineer position at Open Systems Technologies?
A financial firm is looking for an Infrastructure Network Operations Engineer to join their team in Iselin, NJ.
Hybrid; 2x onsite per week
MUST be US Citizen or GC Holder - No Visa Sponsorship
This is a full-time role - No C2C
Compensation: 140-150k
Responsibilities:
- Proficiency in configuring, maintaining, and troubleshooting enterprise, data center & cloud network architecture
- Perform day-to-day operation tasks that require solving operations tickets by troubleshooting any connectivity issues
- Adhere to strict change management process to deploy firewall rule change requests, scheduled firmware upgrades and other network build, changes, or maintenance activities
- Participate in alert monitoring of the network infrastructure using SolarWinds, and monthly on-call rotation
- Act as the primary contact for network incidents, perform diagnostics, and collaborate with L3 Engineering, other cross-functional teams and vendors for resolution and RCA
- Develop and maintain operational documentation, including runbooks, network diagrams, and configuration records
- Contribute to team KT sessions to brainstorm ideas, to foster an environment of team growth and help achieve operational excellence
- Use troubleshooting tools and CLI commands to resolve operational issues
Qualifications:
- Exceptional technical problem-solving skills in high-pressure scenarios, combined with strong collaboration and communication abilities
- Solid knowledge of traditional LAN/WAN technologies including routing protocols, route redistribution, manipulation, and filtering, L2 loop avoidance, as well as datacenter clos fabric using spine-leaf architecture (Cisco ACI)
- Experience with deploying and troubleshooting issues related to WLAN, in a centralized (controller) as well as cloud-based model
- Experience of working in a multi-vendor firewall environment (Checkpoint, ASA, Fortinet), that involves implementing & troubleshooting firewall rule changes, NAT & VPN in a segmented network with multiple layers of firewalls
- Knowledge of cloud networking (AWS and Azure) components, including VPC design and hybrid connectivity
- Familiarity with SaaS-based security and SASE architecture, Zero Trust principles
- Familiarity with monitoring tools like SolarWinds and Dynatrace
- Familiarity working with ServiceNow or other ticketing systems
- Proficiency in creating technical documents, runbooks, and network diagrams
- Experience working in an NOC environment would be a plus
Specialized Skills & Knowledge:
Extensive knowledge of configuring and troubleshooting the following technologies:
- Security & Firewall Management: multi-vendor firewalls (Firepower, ASA & Checkpoint) that leverage management tools for rule deployment, network segmentation in a multi-context/multi-zone firewall environment, IPS, encryption techniques (IPSEC, MACsec), VPN (Site-to-Site) NAC (Cisco Client) and access security appliance (RSA)
- Enterprise Infrastructure: Routing & Switching, including routing protocols (OSPF & BGP), PBR, MPLS, VPN, SDWAN, STP, ACL, advanced L2/L3 switching technologies and QoS.
- Cloud Integration: Hybrid connectivity into AWS VPCs using various options (AWS Direct Connect, DX Gateway, NAT Gateway, Transit Gateway and VPN), manage cloud security options using security groups
- Datacenter Infrastructure: Spine and Leaf architecture, VxLAN fabric (Cisco ACI deployment) and other datacenter technologies (Cisco NX-OS, RSA appliance & NetScaler)
- Wi-Fi Solutions: Centralized and cloud-based WLAN solutions. Any experience with Meraki solutions would be preferred
- Monitor: SolarWinds for alert monitoring
- Troubleshoot: Using firewall packet capture, CLI commands and other methodologies, tools like Dynatrace
Education & Certification
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
- Preferred certifications: Cisco CCNA/CCNP/CCIE, AWS Advanced Networking, Fortinet NSE, Checkpoint CCSA/CCSE