What are the responsibilities and job description for the A/R and A/P Specialist position at Open Tech Alliance?
OpenTech Alliance Inc. is seeking a detail-oriented and proactive A/R Analyst to manage customer receivable account reconciliations and collection efforts. The ideal candidate will have strong analytical skills, excellent communication abilities, and results-driven approach to serving customer inquiries.
Key Responsibilities:
A/R Reconciliations, Collections, and Customer Management:
- Perform detailed customer account reconciliations, ensuring accuracy in invoicing and payment applications.
- Research and resolve invoice and payment discrepancies and short payments.
- Work closely with internal teams (sales, customer service, and accounting) to reconcile outstanding receivables and proactively resolve customer inquiries/concerns.
- Proactively manage B2B collections efforts, following up on past-due invoices via email and phone.
- Respond timely to inbound customer inquiries via email and phone in a positive and professional manner.
- Prepare and analyze ageing reports to monitor outstanding balances and collection trends. Support monthly closing activities, ensuring accurate reporting of A/R balances.
- Identify at-risk accounts and escalate unresolved issues to management as needed.
Qualifications & Skills:
· Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
· Experience: 3 years of experience in accounts receivable, credit & collections, or customer account reconciliations.
· Technical Skills: Proficiency in Excel (VLOOKUP, Pivot Tables), Netsuite ERP.
· Problem-Solving: Ability to analyze account discrepancies and drive resolutions effectively until resolved.
· Communication: Strong interpersonal skills for customer interactions and internal team collaboration.
· Time Management: Ability to manage multiple accounts and customer inquiries efficiently.
If you are a motivated individual with a passion for numbers and a commitment to accuracy, we encourage you to apply for this vital role within our organization.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Accounts receivable: 2 years (Required)
- Accounting: 3 years (Required)
Ability to Commute:
- Phoenix, AZ 85029 (Required)
Work Location: In person
Salary : $22 - $25