What are the responsibilities and job description for the Forward Deployed Software Engineer position at Openai?
About the Team
Over the past year, we have experienced a significant increase in demand for OpenAI's hands-on technical expertise to translate abstract ideas into production applications. We've established a Forward Deployed Engineering (FDE) team who will work closely with our most strategic customers to deeply understand their use cases and design, build, and implement products for them. As one of our founding FDSWEs, you will deploy these solutions on customer infrastructure for the world's most influential businesses, driving real business impact through our newest models and our own innovations in technical delivery.
About the Role
We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI's APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.
You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback.
This role is based in San Francisco, CA [NY, London, Dublin, Paris]. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will :
- Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
- Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
- Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
- Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
- Collaborate closely with Sales, Technical Success, and Applied teams to ensure seamless customer experiences, project success and actionable product feedback
- Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.
You'll thrive in this role if you :
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement
For US Based Candidates : Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
