What are the responsibilities and job description for the Senior Staff Researcher position at Opendoor?
About the Role
As the User Research leader at Opendoor, you will shape how we understand and serve our customers while building the future of real estate. You'll work closely with Product, Design, and Business leaders to drive strategic insights that inform our product strategy and business decisions, as we reimagine home buying and selling.
What You'll Do
- Lead research strategy across Opendoor's products, conducting mixed-methods research to uncover deep insights about our users, opportunities, and product-market fit
- Work across various product development stages – from early foundational research to concept testing, prototyping, and usability testing
- Identify ways for us to improve our experience across all of our touchpoints, including digital tools, physical homes, customer service interactions, and our marketing
- Synthesize complex data from multiple sources (qualitative and quantitative) to tell compelling stories that inspire and drive action
- Build and implement research frameworks, tools, and processes that enable teams across the organization to conduct high-quality tactical research
- Mentor product managers, designers, and other stakeholders in research methodologies, helping them become more effective advocates for our users
What You'll Need
Nice to have
Compensation
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position is $207,200-$259,000 annually. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical / dental / vision insurance, basic life insurance, and 401(k) to eligible employees.
About Opendoor
Founded in 2014, Opendoor’s mission is to power life’s progress one move at a time. We believe the traditional real estate process is broken and our goal is simple : build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.
Opendoor Values Openness
We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here .
We’re committed to Diversity, Equity, Inclusion, and Belonging
Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.
We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.
At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at TAops-accomodations@opendoor.com.
Salary : $207,200 - $259,000
