Receptionist

Work Environment:

The work environment is similar to that of other receptionist positions, which requires a high level of professionalism and a positive attitude. You will be working in the front office of our establishment and be the first face our customers see. It will be a busy environment with people frequently coming and going.

Duties & Responsibilities:

• Greet and assist customers in a timely, friendly, and professional manner.
• Answer telephones, direct calls, take messages and respond to emails.
• Schedule appointments
• Facilitate Rental Car Shuttle pickups and drop offs
• Receive and issue a receipt for check and credit card payments
• Ensure that work areas and customer waiting areas are kept clean.
• Assist accounting with billing, with invoicing, credit, accounts payable and accounts receivable functions with daily back up support.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Communicate with customers, employees, and other individuals to answer questions, disseminate, or explain information.
• Inventory and order office supplies weekly.
• Deliver messages internally and run errands as needed.
• Working with multiple software systems daily depending on the tasks.
• Help managers with jobs as needed.

Qualifications/Experience:

• Positive - Takes Initiative
• Organizational skills are key in this role
• 2 or more years’ experience working as a receptionist/office assistant/accounting coordinator
• Strong computer skills and highly proficient with MS Office Suite and able to navigate between other software systems depending on tasks
• Previous experience working in the collision industry is a plus
• Attention to detail
• Team player with an energetic personality and great customer service attitude
• Must be 18 years or older
• Spanish speaker a plus