What are the responsibilities and job description for the Entry Writer position at OpenRoad, Inc?
OpenRoad is a growing provider of supply chain and logistics solutions to companies all around the world. We leverage our industry expertise and cutting-edge technology to create lasting relationships with our customers, helping them conquer challenges and seize growth opportunities. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are aiming for greatness – and it all begins with the incredible people who call OpenRoad their home.
About the role:
As an Entry Writer at OpenRoad, you’ll play a key role in ensuring the smooth flow of goods across international borders. Your expertise in customs brokerage and dedication to accuracy will help us deliver exceptional service to our customers. Working alongside a collaborative team, you’ll handle the critical task of filing ISF, processing customs entries, and maintaining compliance with CBP regulations—all while making a meaningful impact in a fast-paced, supportive environment.
Responsibilities:
· Receive and execute shipment instructions from agents and customers.
· File ISF and customs entries to ensure timely and compliant shipment clearance.
· Verify and confirm HTS codes as needed.
· Collaborate with customers to gather required documentation and resolve issues.
· Manage brokerage-only accounts, including tracking, tracing, clearance, delivery, and billing.
· Stay informed on CBP regulations, participate in webinars, and review industry updates.
· Communicate effectively with customers and internal teams to provide shipment updates and status reports.
· Perform other duties as assigned to support the customs and operations teams.
Qualifications:
· Minimum of 2 years of customs brokerage experience.
· Knowledge of Excel and Word; familiarity with CargoWise is a plus.
· Exceptional communication skills, with the ability to provide clear, timely updates to customers and colleagues.
· A proactive, collaborative mindset with a focus on achieving shared goals.
Why OpenRoad:
· Advance your career with a reliable company committed to sustainable growth
· Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more
· Competitive salary with opportunities for professional growth
· Professional, fast-paced, collaborative culture
· Flexible work schedules
This position will report to our Corporate Customs Broker based on the East Coast USA.
You will be considered only if you possess Customs Brokerage Entry Writing experience.
Job Type: Full-time
Pay: $21.63 - $26.44 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Remote
Salary : $22 - $26