What are the responsibilities and job description for the Solutions Engineer II position at OpenSpace?
Job Description
Job Description
Brief summary of role :
We are hiring a Sr. Solutions Engineer to spearhead the pre-sales and customer success efforts for OpenSpace's cloud-based software solutions, driving successful customer acquisition, onboarding, satisfaction, and product adoption, while effectively balancing both in-person and remote work responsibilities.
What you will be doing :
- Collaborate with Account Executives to drive complex sales cycles and customer onboarding ensuring seamless onboarding for new customers
- Conduct thorough discovery processes to identify customer pain points and align OpenSpace's solutions with their specific business objectives and technical requirements.
- Effectively communicate OpenSpace's differentiated value proposition through engaging presentations and demonstrations that showcase the company's unique capabilities
- Provide expert guidance to customers throughout the evaluation process, ensuring OpenSpace's solutions meet their critical business needs
- Act as the first line of defense for technical pre-sales activities, including RFP / RFI / RFQ responses, conducting product demonstrations, and overseeing pre-sales onboardings
- Analyze competitive landscape to identify opportunities for differentiation and proactively introduce OpenSpace's latest product features and enhancements to existing customers
- Cultivate lasting relationships with customers by actively engaging with them, understanding their needs, addressing concerns, and gathering feedback to continuously improve their experience
What we are looking for :
Base Salary : $90,000 - $130,000
The "Base Salary : range represents the low and high end of the anticipated salary range for this position across all US locations including but not limited to CA, CO, NY, WA, NV, MD, CT and RI. The determination of this anticipated Base Salary involves the consideration of many factors in making compensation decisions including but not limited to : location of candidate, unique skill sets, experience, training, performance, licensure and certifications, as well as other business and organizational needs. Our anticipated Base Salary determination is just one component of OpenSpace's competitive total rewards strategy that also includes equity awards, 401k match, as well as other region-specific health and wellness benefits.
If this role isn't what you're looking for, please consider other open positions.
LI-Remote
OpenSpace welcomes employees from varied backgrounds and walks of life, and it's reflected in our diverse community. OpenSpace is proud to be an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $90,000 - $130,000
