What are the responsibilities and job description for the Retail Sales Associate/Customer Service position at Openwork, LLC?
Job Description
Job Description
Openwork is currently engaged in a search to find a Retail Sales Associate / Customer Service in North Austin. Directly generates revenue for the store by explaining products as well as the features and determining other needs depending on the product and purchasing trends. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders.
As a retail sales associate / customer service you’ll be responsible for :
Possesses excellent product knowledge to inform, assist, quickly provide solutions and increase sales to a customer in person, via telephone or e-mail
Exhibits strong interpersonal customer service skills
Handles products safely and load them into the customer’s vehicle accordingly so that they can be easily transported between the branch and the customer’s destination
Restock, straighten, front-face, and dust merchandise shelves and displays in addition to other general housekeeping duties which may include sweeping, mopping, and cleaning
Data entry and retrieval on computer system, including entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing
Effectively communicate to customers any relevant policies and / or procedures regarding purchases, returns, credit terms, etc.
Actively listen to customers and air out grievances
Accurately perform cycle counts / inventory as required
Successfully operate a forklift
Support the branch by staying connected with existing customers to render proper after-sale service, obtain repurchases, inform them on new promotions, and cross-sell
What you’ll need :
High school diploma or equivalency
Strong written and verbal communication skills
Basic computer skills
Pass and maintain organizational forklift certification. Do not need to know how to drive a forklift - training & certification will be provided.
Must be able to stand and walk during shift and lift up to 50 pounds.
The role also regularly to talk or hear; read and identify numbers for accurate order filling and receiving of material, payment processing, etc. The employee is regularly required to apply sound reasoning and logic in performing daily tasks.
Must be able to pass background check and drug screen and possess a valid driver’s license
One year of experience / knowledge of HVAC industry or products preferred
Perks :
Schedule : Monday-Friday 8 : 00am-5 : 00pm
Pay : $19-22 an hour
Healthcare, vision, and dental benefits
Growth opportunities within the company
Forklift certification & training will be provided
Click on Apply Now to be considered for this material handler job in North Austin, or visit our website www.openwork.com to search for other opportunities that are currently available.
About Openwork :
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50 years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes QS Nurses, and Aerospace Solutions. Looking for your dream job or hire? Visit us at www.openwork.com to say hello and start building your future together.
Salary : $19 - $22
