What are the responsibilities and job description for the Market Manager position at Openwork?
Market Manager – Houston TX
Position Overview:
We’re looking for an ambitious and driven Market Manager to lead our Houston, TX team. This is an exciting opportunity for an experienced professional who is ready to take ownership of a market, create a thriving workplace culture, and drive both sales and operational success. As the Market Manager, you’ll oversee branch P&L, client relationships, and team development, while ensuring we meet and exceed our goals in a collaborative and fast-paced environment.
What You’ll Be Doing:
- Sales & Client Relationships: Sell, retain, and expand existing client accounts. Manage client relationships to ensure satisfaction, while driving branch goals (~70-80% sales, ~20-30% operations).
- Market Leadership: Develop and execute a strategic plan to manage your market territory, analyze market size and competition, and identify key prospects and influencers.
- Recruitment & Talent Strategy: Create effective recruiting strategies, including talent referral plans and client-specific recruiting efforts.
- Team Development: Conduct regular 1:1 meetings, quarterly goal reviews, and ongoing coaching to help develop your team. Build a strong internal bench and foster a growth-oriented, team-first culture.
- P&L Ownership: Own the branch P&L, monitor KPIs and collections, and actively contribute to setting financial goals and monthly/quarterly updates.
- Operations Management: Oversee operational processes, ensuring orders are efficiently allocated and team members are supported in meeting their daily targets.
- Cultural Leadership: Lead by example to create an empowering, welcoming, and fun workplace that embodies Openwork’s values and culture.
- Compliance & HR: Ensure compliance with client agreements, manage escalated HR issues, and ensure accurate payroll sign-offs.
About You:
- Proven experience in a leadership or sales role, with a track record of meeting or exceeding targets.
- A proactive self-starter who can think like a business owner and take ownership of branch performance.
- Strong interpersonal and coaching skills, with an ability to lead by example and inspire teams to reach their full potential.
- Excellent problem-solving abilities, with experience in handling client issues and HR-related challenges.
- Familiar with managing P&L, setting financial goals, and monitoring key performance indicators (KPIs).
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About Openwork
At Openwork, we’re reimagining modern-day staffing. Gone are the days of unfulfilling jobs, impersonal workplaces, and answering machines. We’re making waves in every market we serve, aiming to elevate, streamline, and enrich the employee experience. Our mission? To build careers, companies, and communities—one person at a time.
Check out our website here: https://www.openwork.com/our-story
Openwork Values:
Passion: We’re fueled by helping others achieve their goals.
Empowerment: We seek growth through shared knowledge and empathy.
Ownership: We take initiative and prioritize the long-term success of the company.
People First: Our customers are at the heart of everything we do.
Leadership: We lead with integrity, keeping the team connected to details and insisting on high standards.
Execution: We deliver results with urgency, creativity, and resilience.
If you're ready to lead a dynamic team, make an impact, and be part of a fast-growing company that values people first, we want to hear from you!
Apply now and join Openwork as we redefine the future of staffing.