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MetroMarket Operations Assistant Lead

Operation Food Search, Inc.
St. Louis, MO Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/22/2025

Job Description

Job Description

Description : Position Summary :

The MetroMarket Operations Assistant Lead will be a vital member of the MetroMarket sales team, responsible for managing on-site programming, the cash register on market days, staff management on-site and at warehouse, and providing excellent service to customers of the MetroMarket.

Essential Functions :

  • MetroMarket Program
  • Work with the MetroMarket Pricing and Procurement Assistant Lead to select appropriate items and ensure key products are in stock.
  • Assist the team with loading and unloading products on and off any MetroMarket vehicle.
  • Work with the Metromarket Lead to plan for voucher usage and processing.
  • Work with the MetroMarket Pricing and Procurement Assistant Lead to ensure enough products are available for the influx of customers using vouchers.
  • Team Management
  • Serve as the site lead on the vehicle route.
  • Manage drivers, operations associates, and volunteers at each location ensuring processes are followed and issues are addressed.
  • Ensure all MetroMarket staff and volunteers deliver excellent customer service to all community members, and an attractive and safe retail environment is maintained.
  • Work with MetroMarket Lead to address and improve the onsite programing experience
  • Quality Control
  • Ensure the highest levels of quality control, which includes being sure that all foods are fresh, safe, and visually appealing.
  • Ensure that the MetroMarket vehicle and its surroundings are clean and free of debris at each site.
  • Cash Management
  • Oversee accounting of cash generated at POS working with the MetroMarket Lead.
  • Ensure that all registers are accurately reconciled daily.
  • Collect all money and necessary reports for all registers and send to accounting daily as needed.
  • Operate any MetroMarket vehicles appliances such as refrigeration systems and diesel generators.
  • Provide feedback for monthly and weekly reporting of sales and overall site performance at meetings and as needed.
  • Attend weekly leadership meeting to communicate and improve the community and employee experience.

Requirements :

Education and / or Experience :

  • 3 years of supervision or management experience within retail; grocery retail a plus.
  • Experience working with a multicultural workforce.

    • Knowledge, Skills and Abilities :

  • Ability to work independently as well as with a team.
  • Strong ability to manage time efficiently.
  • Proven ability to meet deadlines.
  • Excellent customer service skills.
  • Ability to learn processes quickly.
  • Ability to work and communicate with diverse populations.
  • Knowledgeable working with Microsoft Office.
  • Ability to establish positive interpersonal relationships with colleagues and customers.
  • Must be an effective team member and maintain a professional demeanor with the ability to listen to others.
  • Knowledgeable about nutrition and cooking a plus.

    • Special Requirements :

  • Must have valid driver’s license.
  • Must have Hep A vaccination or willingness to obtain vaccination prior to start date.
  • Familiar with Trauma Informed Principles.
  • Willingness to drive transit vans for food deliveries within the St. Louis area.
  • Willingness to assist with other OFS duties as required or as assigned.

    • Working Conditions and Physical Demands :

  • The job is also very physically active
  • Ability to stand for the majority of an 8-10 hour shift
  • Ability to stand for up to two hours at a time and lift 40 pounds.
  • Must be available for work 6am-7pm M-F and occasional Saturdays.

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