Program Support Staff

Operation SafeHouse, with community support, provides emergency shelter, intervention and outreach services to runaway, homeless or other youth in crisis. SafeHouse offers youth positive alternatives to becoming victims of the streets.

POSITION:Program Support Staff

BENEFITS:Available for full time

DEPARTMENT: TLP/MainSTAY, Harrison House

REPORTS TO: Program Directors

DESIGNATION: Non-Exempt

HOURS: FT & PT

Openings for night shift and overnight positions.

Position Summary:

To provide supervision for TLP clients ages 18-24. Including handling of emergencies and/or crisis intervention.

• Job Duties:

1. Document and report all significant resident, program and facility information.

2. Participate in program activities.

3. Provide crisis intervention and conflict resolution.

4. Provide emergency transportation.

5. Complete activity reports on violations of program rules/regulations and/or any incidents that occur during shift.

6. Distribute and log out medication to residents.

7. Conduct grounds check for safety issues

8. Complete assigned cleaning duties and program laundry on shift (to include but not limited to vacuuming office, cleaning bathrooms, kitchen, sweeping and mopping)

9. Report all incidents to program directors.

10. Assisting with life skills presentations.

11. Creating blank intake files.

12. Participate in all required team and staff meetings.

13. Maintain accurate and timely records for each participant.

14. Sanitizing and keeping Main Stay intake area clean and tidy.

15. Data entry as assigned.

16. Complete RHYTTAC trainings as assigned.

17. Perform other duties as assigned by Program Directors.

Skills and Qualifications:

1. High School Diploma and experience working with at risk youth or in the human service field.

2. Experience with crisis intervention and daily documentation

3. Previous experience working with at-risk youth

4. Able to interact effectively with youth from a variety of social/cultural backgrounds

5. Able to provide client transportation. Valid CA driver’s license and clean driving record

6. Team player

7. Ability to facilitate groups

8. Good written and oral communication skills

9. Good computer knowledge and skills.

10. Clear state and FBI criminal background check.

11. Able to lift and/or carry up to 20 lbs.

12. Able to walk up and down stairs multiple times a day.

Work environment:

· Indoor environment

· Moderate/loud noise level.

Physical Demands:

· Must be able to remain in a stationary position.

· Light work that includes moving objects from one location to another.

· The person in this position needs to frequently move about inside the office to access file cabinets, office machinery, check-in on clients.

· Regularly ascends/descends stairs to check in on clients.

This job description is not intended to be all-inclusive Operation SafeHouse reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Job Types: Full-time, Part-time

Pay: $16.50 - $18.00 per hour

Expected hours: 32 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• working with at-risk youth: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Overnight Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $17 - $18