Operations Supervisor

Operational Technical Services (OTS) is one of the fastest growing private water and wastewater utility staffing providers in the country. We provide certified water treatment, distribution, wastewater treatment, collections, engineering, laboratory, water quality, maintenance, and training professionals to municipalities, special districts, and private utilities throughout the country. OTS offers temporary, temp to hire, direct hire and emergency on-call opportunities including great benefits.

TITLE : Operations Supervisor / Chief Operator

SALARY : $45-50.50 / hr

SCHEDULE : 8 Hour Shift; Monday to Friday

DUTIES AND RESPONSIBILITIES : Employee’s specific duties shall include, but not be limited to :

• Supervise skilled work (hands on less than 50% of his time), assist in the development of and implementation of policies and programs related to company’s water distribution and collection system operations, installation, maintenance and repair.
• Oversee the day-to-day planning and assignment of programs related to operations and maintenance projects; prioritize objectives, evaluate progress and implement changes to ensure attainment of established goals.
• Confer with developers and contractors to ensure company’s standards are being adhered to as they pertain to underground utilities.
• Provide excellent customer service to company’s owners, ensuring that personnel respond to their requests / complaints in a timely and respectful manner.
• Provide general supervision to personnel; evaluate performance and recommend or implement appropriate personnel action.
• Implement and manage all testing and reporting responsibilities as well as any other requirements as defined by the California Regional Water Quality Control Board.
• Assist in developing and administering Water Department budgets; authorize expenditures for supplies, materials, and equipment within approval level.
• Recommend performance standards and training programs to the General Manager; implement performance standards and training programs.
• Participate in developing and implementing company’s best practices in quality control policies and procedures in the department to ensure delivery of quality product and service in Water operations. Ensures regulatory compliance of client's potable water systems.
• Administer and enforce company's safety program, ensuring that work-related injuries, vehicle accidents, property damage, utility hits, regardless of how minor, are investigated and reported on a timely basis. Maintain accurate records and files on all systems including work completed; assist in preparing technical reports to appropriate agencies and the company Board of Directors.
• Demonstrate appropriate supervisory conduct at all times, maintaining confidentiality of sensitive information; comply with and support company policies and procedures, employment laws and other Agreements.
• Build and maintain respectful, positive working relationship with staff, supervisors, outside agencies, Owners using principles of good customer service; provides effective conflict resolution, as needed.
• Attending continued education provided by Regional Water Management Group (RWMG) and / or Rural Community Assistance Corporation (RCAC) ass required.
• Perform related duties as assigned.

REQUIREMENTS :

PHYSICAL REQUIREMENTS :

MUST HAVES FOR ROLE :

Operational Technical Services, (OTS), is an Affirmative Action / Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colors, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary : $45 - $51