Wastewater Chemical Salesperson

Letter from Operators Unlimited President, Ben Fields:

Do you thrive in a collaborative environment where what you say and do matters and influences the direction of the business? Do you want to help bring a refreshing approach to wastewater treatment, and help revolutionize the way people think about the industry? If so, Operators Unlimited may be the right place for you.

We are looking for our next team member to join in helping us with our mission of Transformation. Our current need is a Wastewater Business Development and Account Manager.

The primary Responsibility of the Business Development position is lead generation. This position will follow the lead generation business development campaign defined by Operators Unlimited.

This position prepares and delivers effective client presentations, including stakeholders at all levels of the organization up to C-Suite. Deliver regular status and result updates to internal and external teams. Identify prospects and partners with, as needed, the leadership, solution engineers, project managers, and account manager to develop the appropriate initial opportunity.

Are you an A-Player who can answer “yes” to the following?

• Do you take pride in owning projects, initiatives, and outcomes?
• Do you have a growth mindset?
• Are you a change-maker? Do you thrive in cultures rooted in trust, constructive and open communication, and teamwork?
• Are you someone who constantly seeks ways to improve your environment, processes, and the experiences of other people?

We have a purpose for what we do – our mission is Transformation. We empower instead of micromanage. We strive for personal and professional growth every day. We see mistakes as golden opportunities to improve. We encourage healthy conflict and understand it is vital to make change happen. We believe that we can accomplish more as a team than we can individually, and that is powerful.

We look forward to hearing your story—thank you for your interest in the position of Business Development. 

Ben Fields

President, Operators Unlimited

About Operators Unlimited

Operators Unlimited was formed in 2001 to offer unsurpassed service to the water and wastewater industry. Located in Upstate South Carolina, Operators Unlimited has worked hard over the years to build a reputation of excellence in the wastewater community. Why?...because we believe in our mission.

Our Purpose

Operators Unlimited exists to glorify God by helping people have a better day.

Our Mission is Transformation

At Operators Unlimited, we clean dirty water with a refreshing approach to wastewater treatment. 

Transformation is why customers need us, people want to work for us, and the community continues to welcome us. By helping companies remove contaminants from water, we protect the lives of others and preserve our shared environment. 

Whether we are purifying water through our products, providing exceptional customer service with our operators, or encouraging the professional development of our team and industry, we strive to transform the environment through the lives we touch.

We are determined to revolutionize the way people think about wastewater treatment. Through our actions, we seek to elevate the impersonal into relational, the replaceable into remarkable, and the transactional into transformative. 

Our Core Values

Act with Agility

Agility is our superpower: we fearlessly embrace challenges and strive for efficiency without ever sacrificing quality. We push ourselves to exceed the expectations of our customers and to think quickly on our feet. Flexibility is the key to our shared success.

Own your Responsibility
Integrity benefits everyone. Make a mistake? Take ownership and work towards a solution. Foresee a problem? Lean on the team. We trust our people to do the right thing, and value accountability. Above all else, we say what we mean, and do what we say.

Pursue Growth
Growth is more than a goal – it’s a mindset. Whether we are striving to grow professionally or to cultivate our relationships, education, and interests, we know that continual learning and improvement is key to a fulfilled life.

Live with Thankfulness

Gratitude is the fuel that keeps us going each day. Our team thrives when we approach our work with humility—and a mindset to serve others before ourselves. After all, we are here because others put us first. And for that, we are thankful.

Learn more

Are you ready to take part in our mission? Read more about what it takes to be part of our team!

At Operators Unlimited, we equally weigh a person’s potential value and current strengths with their direct experience and track record of success.

We are looking for our next team member to join in helping us with our mission of Transformation. Our current need is a Wastewater Chemical Salesperson who will be responsible for identifying, developing, and servicing new accounts to provide water treatment chemistry tailored to their specific needs.

The primary Responsibilities of this role include identifying and providing technical water chemical expertise and exemplary service to new accounts in the industrial sectors while achieving sales targets. 

Our ideal Wastewater Chemical Salesperson candidate will have the following capabilities and skills: 

At Operators Unlimited, we equally weigh a person’s potential value and current strengths with their direct experience and track record of success.  

What you OWN (Responsible For): 

• Represent the company by consistently demonstrating the understanding and modeling of company’s mission and core values 

• Provide "hands-on” servicing of accounts which includes but is not limited to, chemical testing, calibration and repair of chemical feed related equipment, and visual inspections of systems when necessary. 

• Stay abreast of and learn about all new technical applications, products, programs, and services available to new customers and for applying or utilizing them whenever appropriate or timely 

• Align the overall Operators Unlimited solution to the new customer’s business needs, challenges, and technical requirements 

• Develop strong prospect relationships during the lead generation process while working to build familiarity with Operators Unlimited, identify buying windows, and acquire new business. 

• Work collaboratively with Marketing, Office/Warehouse, and Engineering to develop account strategies and specific plans that target new accounts.  

• Educate and introduce customers to new products in the wastewater chemical space. 

• Follow the Operators Unlimited lead generation strategy to identify new prospects. 

• Be responsible for their defined role in the sales cycle from prospecting, closing, and managing 

• Proactively and efficiently manage resources with dedicated teams, virtual teams, and executive staff around opportunities to ensure successful outcomes. 

• Establish and manage executive level customer relationships. 

• Manage multiple complex sales cycles simultaneously. 

• Monitor customer performance, providing ongoing support, and troubleshoot any issues with chemical programs 

• Ensure compliance with all local, state and federal environment and safety regulations related to chemical products

• Build and maintain a consistently strong pipeline. 

• Travel to customer locations 

Education/Experience: 

• Bachelor of Science degree in chemistry, environmental science, engineering, or related field is preferred 

• A minimum of 5 years of sales experience with industrial wastewater and/or wastewater treatment as a primary focus is preferred. 

• Knowledge and experience selling wastewater treatment solutions to industrial manufacturers with a wastewater pre-treatment permit or a NPDES permit. 

• Ability and experience selling to all levels (Environmental/Safety Manager, Engineering Manager, Plant Manager, Maintenance Manager) within the organization including C-Suite level (CEO/CFO/COO). 

• Experience with the entire sales cycle from beginning to close

• Experience with CRM documentation and report generation. 

• Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets. 

• Driven by high commission earnings potential. 

• Attentive to forecasting and business reporting responsibilities. 

• Proficient in CRM software, Microsoft Office Suite and Sales Tools.

• Effective problem solving and decision-making skills 

• Self-motivated with excellent time management and organizational skills 

• Strong interpersonal and communication skills: writing, editing, and presenting 

• Organization and time management skills 

Physical Requirements:  

• Must be able to lift at least 50 pounds  

• Must be able to position self to analyze and review equipment by stooping, bending, and kneeling 

• Must be able to occasionally ascend/descend ladders and steps to service a plant 

• Must be able to walk through large facilities 

• Must be able to work in environmental settings  

*No Team Member Supervisory Responsibility 

What WINNING  looks like (Reviewed on):

• Living out Core values and the OU Culture 

• Do they get it, want it, and have the capacity to do their role 

• Achieving sales goals/metrics that are stretch but realistic 

• Achieving quarterly rocks (goals) 

• Following the sales process, inputting all data, and staying on top of their sales administrative requirements.  

• Implementing solutions and using them to transform us and our customers 

• Achieving quarterly goals and weekly commitments