What are the responsibilities and job description for the Patient Service Specialist position at Ophthalmic Consultants of Vermont?
Patient Service Specialist
We are looking for an energetic, organized, and detail-oriented individual to join our amazing team of medical professionals. The patient service specialist is responsible for scheduling patient appointments, verifying insurance and demographic information, and maintaining good customer service relations. The ideal candidate demonstrates strong leadership, places an emphasis on customer service, and values career longevity.
Job Duties Include:
- Manage patient check-in and check-out processes
- Schedule appointment in the Practice Management System
- Handle phone calls, emails, and inquiries
- Assist with insurance verification and billing procedures
- Collect co-pays and fees when appropriate
- Coordinate referrals to other healthcare providers
- Perform general administrative tasks such as filing, data entry, scanning, and faxing
Excellent written, verbal and interpersonal skills are a must. The position is 5 days a week in office. We offer a fantastic benefits package including health insurance, long-term disability insurance, life insurance, paid vacation, paid holidays, 401k with company match.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- South Burlington, VT 05403 (Required)
Ability to Relocate:
- South Burlington, VT 05403: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21