What are the responsibilities and job description for the Clinical Medical Assistant position at Ophthalmic Plastic & Reconstructive Surgery Center, PLLC?
About Us: Ophthalmic Plastic & Reconstructive Surgery Center, PLLC, is a boutique practice dedicated to providing excellence in both aesthetic and corrective procedures. Led by Dr. Carroll and her expert team, we offer a comprehensive range of advanced surgical and non-surgical treatments, from eyelid lifts to state-of-the-art skin rejuvenation therapies. Our collaborative team approach and commitment to excellence with every patient ensures you receive exceptional results during your visit.
We are Hiring: Our team is seeking a Clinical/Medical Assistant who prioritizes patient care, clinical compliance and excellence in everything they do.
Job Title: Clinical/Medical Assistant
Location: Hickory, NC
Reports to: Managing Physician
Job Status: Full-time
Work schedule: TBD
Position Overview: The Clinical/Medical Assistant at the Ophthalmic Plastic & Reconstructive Surgery Center leads with excellence and ensures clinical compliance while delivering patient-first care. An integral member of the surgery team, the Clinical/Medical Assistant is responsible for, but not limited to: patient intake, workups, vitals, scheduling, insurance coordination, and pre- and post-operative care. The Clinical/Medical Assistant nurtures the relationships between the office, surgical facility, patients, and primary care physicians, while managing physician schedules and non-clinic needs for two providers. The Clinical/Medical Assistant implements policies to maintain clinical compliance and collaborates with the office team on day-to-day operations, ensuring the practice runs smoothly and efficiently. An active learner and strong attention to detail are essential for coordinating quality patient care and maintaining operational excellence.
Key Responsibilities:
Fosters a positive and successful working environment, creating partnership with physicians, opticians, and team members.
Collaborates with managing physicians and/or PA to develop clinical objectives, staffing metrics and optimize patient appointment and surgery scheduling.
Helps resolve patient concerns, combining customer service skills, leadership, confidence and healthcare knowledge to ensure a positive, timely and effective solution.
Education & Experience:
Associates degree or some college credits.
Minimum of three (3) years of clinical experience.
Experience in an ophthalmic and/or cosmetic surgical practice is a plus.
Required Skills and Abilities:
Strong organizational skills, attention to detail, build and navigate timelines.
Excellent communication (written and verbal) and interpersonal skills, with a focus on patient care and service.
Proficiency in AthenaHealth software is a plus.
Proficient in administrative and office tools.
Compensation: Based on experience
Benefits: Health, Dental, 401K
No Relocation Provided
Application Instructions: Send all resumes to recruit.oprsc@gmail.com
no phone calls please.
Salary : $16 - $21