Medical Receptionist/Audiology Assistant

Job Overview
We are seeking a dedicated and organized Medical Receptionist to join Solinsky EyeCare's Hearing Department. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, attention to detail, and proficiency in various medical software systems. The Medical Receptionist will play a crucial role in ensuring smooth operations within the practice and enhancing patient experiences.

Duties/Responsibilities:

· Incumbent greets patients to provide initial screening for hearing capability

· Will steer patient through evaluating results and questioning to schedule a hearing test if such hearing test is necessary

· Will schedule appointments and send reminders to patients regarding their appointment

· Excellent verbal and written communication skill; Bilingual (Spanish) required

· Excellent interpersonal and customer service skills

· Excellent organizational skills and attention to detail

· Ability to demonstrate/explain to patient the need for such hearing test and potential negative experience if they avoid such

· Excellent time management skills with a proven ability to meet deadlines

· Ability to function well in a high-paced and at times stressful environment

· Proficient with Microsoft Office Suite (Word and Excel)

Education and Experience:

· High school diploma or equivalent.

· No previous experience necessary

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Experience

• Previous experience as an Audiology Medical Receptionist or in a similar medical administrative role is preferred.
• Familiarity with phone systems and documentation review processes is essential.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent interpersonal skills to interact positively with patients and healthcare professionals alike.

If you are passionate about providing quality service in a healthcare setting and possess the required skills, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Medical Receptionist: 1 year (Required)

Ability to Commute:

• West Hartford, CT 06107 (Required)

Work Location: In person

Salary : $20 - $22