What are the responsibilities and job description for the Senior Technical Solutions Programmer position at OpinionRoute?
The Senior Technical Solutions Programmer is responsible for managing and executing tasks pertaining to managed-service projects while generating improved workflow, user experiences, accuracy, client satisfaction and repeat business. The Senior Technical Solutions Programmer will be working in a fast paces and demanding environment and will report directly to the Vice President of Technical Solutions. This role is for someone technically proficient who is interested in working collaboratively in a growing and evergreen environment.
- Program, develop and design web-based surveys from client questionnaires in varying formats.
- Interpret, review and create logical syntax across multiple platforms.
- Ensure all components and deliverables within a project’s scope meet the highest standards of quality.
- Proficient in understanding the project lifecycle and ability to manage each component.
- QA testing of the survey instruments, program and all deliverables to ensure client satisfaction, quality standards and error-free projects.
- Follow all data quality procedures to ensure the data has no errors or deficiency.
- Create and manage quality processes around Data Processing services (Coding, tabulations, charting, etc.) as well as other related support services (Translations, etc.).
- Utilize creative thinking and problem-solving skills to complete jobs and ensure client satisfaction.
- Maintain proactive ongoing communication with both internal teams and the client on a project-by-project basis.
- Proactively identify and solve project related problems to ensure accurate and timely delivery of data.
- Actively pursue knowledge of the survey research industry and other relevant software packages.
- Any other tasks and projects as assigned by management.