What are the responsibilities and job description for the IT Technical Support Intern position at Opportunities at MEMIC?
Are you searching for an internship that offers real-world experience and sets you up for success? MEMIC’s 11-week paid Summer Internship Program provides meaningful work, hands-on learning, and valuable networking opportunities across a variety of fields.
Whether you're studying business, finance, communications, safety, insurance, marketing, or technology, this program is designed to align with your field of study and career goals. Through practical, on-the-job experience and professional development sessions, MEMIC equips interns with the tools and knowledge needed to launch their careers.
Don’t miss your chance to gain practical skills, build your resume, and connect with industry professionals—all while contributing to meaningful projects that make a difference.
The IT Technical Support Intern will be exposed to the day to day activities of a Technical Support Specialist. The intern will be involved in the deployment of new and replacement hardware for the business. In addition, the intern will assist with day to day help desk calls. This internship is a good starting point for an individual looking to get into the operational side of IT.
- Answers Help Desk phone to assist employees with technical issues and responds to tickets submitted through our ITSM platform.
- Assists with the setup, deployment and support of new or replacement business equipment and software.
- Assists with maintaining current technical inventory.
- Creates and updates IT documentation, as directed.
- Assisting with larger-scale projects depending on availability.
Requirements:
- Must be pursuing an Associate's degree or above. Information Technologies majors preferred.
- Must have a minimum GPA of 3.0.
- Technical knowledge, customer service, and helpdesk experience preferred. Experience with Windows 10, Microsoft office suite and dell hardware preferred.
- Must be able to work and succeed in a team-oriented environment.
- Must have the ability to complete projects on a timely basis, identify obvious problems and bring them to the attention of their supervisor.
MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.
MEMIC's Job Applicant Privacy Notice
#IND2022