Guest Arrival Coordinator - Suites at Silver Tree

Essential Responsibilities:

• Review all arrival information with guests at check-in.
• Check guests in and out of rooms when needed.
• Make payments and adjust bill accordingly when needed.
• Ensure guest service standards are met during arrival, departure, and during any other contact with guest.
• Professionally address guest issues in a timely manner.
• Report any Housekeeping/Maintenance/Upkeep issues to the appropriate department manager.
• Clean, maintain, and organize front lobby and all areas associated with guest services.
• Make reservations over the phone.
• Perform daily tasks set by supervisor.
• Other duties as assigned

Minimum Required Skills & Competencies:

• Knowledge of Microsoft Office software.
• Must have excellent phone and email etiquette.
• Go-getter/problem solver attitude.
• You must have reliable transportation.
• High School Diploma or Equivalent.
• Must have an outgoing personality and passion for the hospitality industry.
• Our hotel is open 365 days a year. A flexible schedule to include weekends, evenings, and holidays is required.

Desired Skills & Competencies:

• 1 years of Experience in the Hospitality Industry 

Physically you can anticipate to:

• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 50 pounds of force occasionally and lift up to 30 pounds, use your arms and legs, and sit most of the time
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Subject to internal and external environmental conditions
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Pay Rate: $15.00-$16.00 per hour

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Salary : $15 - $16