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Essential Responsibilities:
- Receiving and paying out money per members’ request.
- Handling branch cash vault duties including:
- Maintaining cash levels within established limit. Determining weekly cash needs.
- Preparing outgoing shipments, verifying incoming shipments to amount requested.
- Preparing documentation of currency movement (i.e. Brinks log, vault log, accounting entries, mutilated & contaminated currency, etc.).
- Facilitating cash transfers between tellers & vault.
- Processing currency & coin orders per members’ requests.
- Verifying checks and cash and examines documents for essential elements.
- Entering members’ transactions into the teller system and providing receipts.
- Reviewing & providing system overrides on other tellers’ transactions, when needed.
- Reviewing member accounts to make appropriate decisions.
- Balancing cash drawer daily.
- Promoting TowneBank as well as all related bank products.
- Assisting members in person and on the phone.
- Following the Bank’s security guidelines on a daily basis.
- May perform other duties such as balancing the cash dispenser, settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc.
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
- Other duties as assigned.
Minimum Required Skills & Competencies:
- At least 2 years prior bank teller experience
- At least 2 years' work experience using basic computer skills including Outlook, Excel, Word, and Bank software programs
- Ability to keep cash drawer in balance on a daily basis
- Ability to accurately process monetary transactions in a timely fashion
- Proven ability to give our members excellent service in person, on the phone and by email
- Able to handle more complex teller transactions, use independent judgement and answer more complex teller and general banking questions
- Flexibility to learn quickly and adapt easily as new systems or processes emerge
- Ability to work as an integral and reliable team player
- Punctual, dependable, and able to keep unplanned absences to a minimum
Desired Skills & Competencies:
- Experience handling the vault cash or acting as a backup vault teller
- Experience mentoring or training new tellers
Physical Requirements:
- Express or exchange ideas by means of the spoken word via email and verbally.
- Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
- Not substantially exposed to adverse environmental conditions.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
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