Fraud Investigator

The Fraud Investigator is a strategic and analytical professional responsible for identifying, investigating, and mitigating fraudulent activity within the financial institution. Involves analyzing data to detect fraud trends, conducting detailed investigations, interviewing clients, and ensuring regulatory compliance through the timely filing of Suspicious Activity Reports (SARs). Provides strategic insights to enhance fraud prevention efforts. Responsible for the daily operational deployment of the Bank’s comprehensive fraud prevention program, using various systems to analyze, detect, and prevent fraud. Monitors for potentially fraudulent activities across multiple transaction types to include, but may not be limited to, Wires, ACH, Check, Deposit, Online Banking, and Card. This position is essential to protect the enterprise from financial loss stemming from internal/external fraudulent behaviors.

RESPONSIBILITIES:

• Investigate internal and external fraud events perpetrated against PPB, its applicable non-bank affiliates, subsidiaries, and stakeholders.
• Conduct in-depth investigations of suspected fraudulent activity across various products and channels.
• Research and analyze high-risk transactions to identify possible cases of fraud.
• Use data-driven insight, risk-based analysis, and prevention techniques to protect the bank and customer.
• Escalate fraud cases by completing a Suspicious Activity Report (SAR), obtaining necessary approvals, and submitting to FINCEN.
• Follow the established investigation process and participate in process improvement using knowledge, experience, and expertise.
• Maintain detailed and organized case files for regulatory and internal review.
• Document and make decisions regarding complex alerts and cases to identify reportable suspicious activity.
• Provide timely investigations and follow-up to fraud alerts based upon established SLAs.
• Serve as a point of contact for internal customers with general questions or concerns about fraud.
• Distribute pertinent information to departments throughout the organization that may be affected by current Fraud trends.
• Develop analytics and recommendations regarding card, check, ACH, and online fraud strategy to minimize the Bank’s fraud losses. 
• Assess internal trends impacting all types of fraud and provide real-time recommendations to mitigate potential fraud against the Bank and clients.
• Other responsibilities may be assigned at the discretion of the Director of Fraud Operations.

QUALIFICATIONS:

• 3 years of experience in fraud investigation, financial crimes, or related fields within the financial industry
• Experience with check, wire and ACH fraud within the banking industry required 
• Certification as a fraud professional (CAFP and/or CFE) preferred

A reasonable, good faith estimate of the minimum and maximum base salary for this position is $22.94 to $40.24/hr. Actual compensation will vary based on various factors, including but not limited to location, experience, and performance. A discretionary bonus and/or business line incentive may be provided, in addition to medical and other benefits, dependent on the position. For more information regarding our benefits, please visit https://www.ppbi.com/careers.html

CA (Los Angeles applicants): Applicants are notified that the Company is an insured depository institution subject to the restrictions and requirements of Section 19 of the Federal Deposit Insurance Act (12 CFR 303) (“Section 19”). In accordance with Section 19, the Company will consider an applicant’s criminal history after an applicant is made a conditional offer of employment.  Qualified applicants with criminal conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Ordinance.  Section 19 may prohibit the Company from employing an applicant with criminal conviction(s) for fraud, breach of trust, embezzlement, mishandling of money or any crime of violence may have a direct impact on the job duties as set forth in the job description and such convictions may result in withdrawal of a conditional offer of employment in accordance with the Los Angeles Fair Chance Ordinance.  Because of the nature of our business, a review of your criminal history is necessary to comply with Section 19 and to avoid substantial risk to our business operations and licensing. 

Salary : $23 - $40